Gulsan Jahan Talukdar

Co-Founder

Bengaluru, Karnataka, India9 yrs 8 mos experience
Highly Stable

Key Highlights

  • Over 11 years of cross-industry experience
  • Strong leadership and communication skills
  • Proven track record in sales and customer experience
Stackforce AI infers this person is a Retail Operations and Sales Management professional with a strong focus on customer experience and team leadership.

Contact

Skills

Core Skills

Customer Experience & RetentionSales ManagementBusiness DevelopmentOperations & Process ImprovementRetail Loss PreventionTeaching

Other Skills

Customer ExperienceSalesStore OperationsTrainingBrand AwarenessCustomer InquiriesVisual MerchandisingBusiness OperationsCustomer ServiceTeam SupervisionTheft PreventionSurveillanceInventory ManagementClassroom ManagementCommunication

About

I am a results-driven professional with over 11 years of cross-industry experience spanning teaching, entrepreneurship, and retail. My journey has helped me build strong leadership, communication, and business management skills. I started my career as a Science teacher, managing and engaging with over 200 students daily, which strengthened my ability to handle people, communicate effectively, and manage high-pressure environments. I then transitioned into retail, working with leading brands like Apple India, Xiaomi India, and Reliance Retail Limited, where I gained hands-on experience in sales, customer experience, and store operations. As a business owner, I managed end-to-end operations including sales, team supervision, vendor management, and customer relationships, which gave me a strong understanding of business growth and operational efficiency. I am now seeking a managerial role where I can lead teams, drive sales performance, and deliver exceptional customer experiences. Core Strengths: • Team Leadership & Staff Management • Sales & Business Development • Customer Experience & Retention • Training & Team Development • Operations & Process Improvement

Experience

9 yrs 8 mos
Total Experience
1 yr 11 mos
Average Tenure
--
Current Experience

Apple

Brand Advisor

Mar 2025Mar 2026 · 1 yr · Bengaluru · On-site

  • Delivered exceptional customer experience and consistently contributed to sales targets
  • Built strong customer relationships, improving repeat business
  • Supported store operations, merchandising, and inventory management
  • Assisted in training new team members
Customer ExperienceSalesStore OperationsTrainingCustomer Experience & RetentionSales Management

Xiaomi technology

Senior Sales Executive

Jan 2024Mar 2025 · 1 yr 2 mos · Bengaluru · On-site

  • Boosted brand awareness through targeted marketing strategies and promotional events
  • Handled customer inquiries and provided tailored product recommendations
  • Assisted in visual merchandising to attract customers and improve sales
Brand AwarenessCustomer InquiriesVisual MerchandisingSales ManagementCustomer Experience & Retention

Voltic electricals private limited

Founder & Director

Dec 2022Nov 2023 · 11 mos · Cachar · On-site

  • Managed overall business operations including sales, procurement, and customer service
  • Led business development initiatives and built strong client relationships
  • Supervised team performance and ensured operational efficiency
  • Handled financial planning and day-to-day business decisions
Business OperationsSalesCustomer ServiceTeam SupervisionBusiness DevelopmentOperations & Process Improvement

Reliance retail

Loss Prevention Associate

Jul 2019Nov 2022 · 3 yrs 4 mos · Bengaluru · On-site

  • Monitored store areas to prevent theft and suspicious activities
  • Identified shoplifting incidents using surveillance and observation
  • Ensured a safe and positive shopping environment
  • Reported incidents and maintained compliance with safety protocols
  • Supported inventory management to reduce shrinkage
  • Coordinated with management and security teams
Theft PreventionSurveillanceInventory ManagementRetail Loss PreventionOperations & Process Improvement

Lifestyle international pvt ltd

Customer Service Representative

Feb 2019Jun 2019 · 4 mos · Bengaluru

Social welfare trust borkhola

Teacher

Feb 2015Dec 2018 · 3 yrs 10 mos · Cachar · On-site

  • Led classroom operations by managing and engaging with over 200 students daily, showcasing strong leadership and people management skills. Simplified complex scientific concepts through effective communication techniques, ensuring high student understanding and participation. Maintained discipline, resolved conflicts, and created a structured learning environment. Actively mentored students, improving their performance and confidence. Developed strong interpersonal relationships with students and parents, enhancing overall engagement and trust.
Classroom ManagementCommunicationMentoringTeaching

Education

Judhistir Saha HS School

Hgher Secondary — Science

Mar 2012Mar 2014

Haji Abdul Noor Laskar Udayan Bidyapit

High School (10th)

Mar 2011Mar 2012

National Institute of Open Schooling (NIOS)

D.El.Ed

Stackforce found 100+ more professionals with Customer Experience & Retention & Sales Management

Explore similar profiles based on matching skills and experience