Gulsan Jahan Talukdar

Co-Founder

Bengaluru, Karnataka, India9 yrs 8 mos experience

Highly Stable

Key Highlights

Over 11 years of cross-industry experience
Strong leadership and communication skills
Proven track record in sales and customer experience

Stackforce AI infers this person is a Retail Operations and Sales Management professional with a strong focus on customer experience and team leadership.

Contact

Skills

Core Skills

Customer Experience & RetentionSales ManagementBusiness DevelopmentOperations & Process ImprovementRetail Loss PreventionTeaching

Other Skills

Customer ExperienceSalesStore OperationsTrainingBrand AwarenessCustomer InquiriesVisual MerchandisingBusiness OperationsCustomer ServiceTeam SupervisionTheft PreventionSurveillanceInventory ManagementClassroom ManagementCommunication

About

I am a results-driven professional with over 11 years of cross-industry experience spanning teaching, entrepreneurship, and retail. My journey has helped me build strong leadership, communication, and business management skills. I started my career as a Science teacher, managing and engaging with over 200 students daily, which strengthened my ability to handle people, communicate effectively, and manage high-pressure environments. I then transitioned into retail, working with leading brands like Apple India, Xiaomi India, and Reliance Retail Limited, where I gained hands-on experience in sales, customer experience, and store operations. As a business owner, I managed end-to-end operations including sales, team supervision, vendor management, and customer relationships, which gave me a strong understanding of business growth and operational efficiency. I am now seeking a managerial role where I can lead teams, drive sales performance, and deliver exceptional customer experiences. Core Strengths: • Team Leadership & Staff Management • Sales & Business Development • Customer Experience & Retention • Training & Team Development • Operations & Process Improvement

Experience

9 yrs 8 mos

Total Experience

1 yr 11 mos

Average Tenure

Current Experience

Apple

Brand Advisor

Mar 2025 – Mar 2026 · 1 yr · Bengaluru · On-site

Delivered exceptional customer experience and consistently contributed to sales targets
Built strong customer relationships, improving repeat business
Supported store operations, merchandising, and inventory management
Assisted in training new team members

Customer ExperienceSalesStore OperationsTrainingCustomer Experience & RetentionSales Management

Xiaomi technology

Senior Sales Executive

Jan 2024 – Mar 2025 · 1 yr 2 mos · Bengaluru · On-site

Boosted brand awareness through targeted marketing strategies and promotional events
Handled customer inquiries and provided tailored product recommendations
Assisted in visual merchandising to attract customers and improve sales

Brand AwarenessCustomer InquiriesVisual MerchandisingSales ManagementCustomer Experience & Retention

Voltic electricals private limited

Founder & Director

Dec 2022 – Nov 2023 · 11 mos · Cachar · On-site

Managed overall business operations including sales, procurement, and customer service
Led business development initiatives and built strong client relationships
Supervised team performance and ensured operational efficiency
Handled financial planning and day-to-day business decisions

Business OperationsSalesCustomer ServiceTeam SupervisionBusiness DevelopmentOperations & Process Improvement

Reliance retail

Loss Prevention Associate

Jul 2019 – Nov 2022 · 3 yrs 4 mos · Bengaluru · On-site

Monitored store areas to prevent theft and suspicious activities
Identified shoplifting incidents using surveillance and observation
Ensured a safe and positive shopping environment
Reported incidents and maintained compliance with safety protocols
Supported inventory management to reduce shrinkage
Coordinated with management and security teams

Theft PreventionSurveillanceInventory ManagementRetail Loss PreventionOperations & Process Improvement

Lifestyle international pvt ltd

Customer Service Representative

Feb 2019 – Jun 2019 · 4 mos · Bengaluru

Social welfare trust borkhola

Teacher

Feb 2015 – Dec 2018 · 3 yrs 10 mos · Cachar · On-site

Led classroom operations by managing and engaging with over 200 students daily, showcasing strong leadership and people management skills. Simplified complex scientific concepts through effective communication techniques, ensuring high student understanding and participation. Maintained discipline, resolved conflicts, and created a structured learning environment. Actively mentored students, improving their performance and confidence. Developed strong interpersonal relationships with students and parents, enhancing overall engagement and trust.

Classroom ManagementCommunicationMentoringTeaching