Charandeep Batra

Operations Associate

Gurgaon, Haryana, India7 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in Salesforce.com and operations management.
  • Strong background in quality analysis and customer service.
  • Proven track record in managing processes and data analysis.
Stackforce AI infers this person is a skilled operations and quality analyst in the SaaS industry.

Contact

charandeep.batra@zomato.comLinkedIn

Skills

Core Skills

Salesforce.com

Other Skills

Salesforce LightningMicrosoft PowerPointCustomer ServiceManagementCustomer Relationship Management (CRM)Microsoft ExcelBusiness StrategySAP ERPRejection dashboardOperations ManagementPurchasingAccount ManagementMarketing StrategyOnline Marketing

Experience

7 yrs 9 mos
Total Experience
1 yr 11 mos
Average Tenure
2 yrs
Current Experience

Allianz partners

Sr. Claim settlement associate

May 2024 – Present · 2 yrs · Gurugram, Haryana, India · On-site

Zomato

2 roles

Sr. Quality analyst

Promoted

May 2023 – Dec 2023 · 7 mos · Gurugram, Haryana, India · On-site

  • quality analyst

Sr. Operation Associate (Rejection,ODM)

Mar 2018 – Nov 2019 · 1 yr 8 mos · Gurgaon, India

Waste management

India process analyst

Nov 2019 – May 2023 · 3 yrs 6 mos · Gurgaon

Salesforce LightningSalesforce.com

Pai cristal italia

Agent Gic 2006-2018

Feb 2006 – Mar 2018 · 12 yrs 1 mo · India · Remote

Education

TCA gurgaon

Data analyst — Data Modeling/Warehousing and Database Administration

May 2024 – May 2025

IIPM

PG diploma in planning and enterpreneurship — Finance marketing

Jan 2007 – Jan 2009

IIPM

Global opportunity threat analyst — mnc

Jan 2007 – Jan 2009

IMI Belgium

Post graduate degree in management — MBA

Jan 2007 – Jan 2009

Delhi University

Bachelor of Commerce - BCom — Economics

Jan 2003 – Jan 2006

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