Jan 2016 – Sep 2017 · 1 yr 8 mos · Hyderabad Area, India

• Helping Google Ads work for Retail and Telecom clients for North America
• Key responsibilities include people management, client servicing and service delivery

Feb 2015 – Jan 2016 · 11 mos · Mumbai Area, India

• Head of Analytics Practice for Capgemini Consulting servicing clients in North America, Europe and Asia Pacific Region in Retail, Financial Services, Aeronautics and Telecom sectors
• Practice areas managed were Advanced Analytics (SAS,SPSS,R, Cognos), Visualization and Reporting (Qlikview, Tableau) and Social Media Analytics (Syomos, Clarabridge)
• Key responsibilities included business development, project delivery, client servicing, people management, recruitment and training
• Facilitated Global Advanced Analytics Training for Senior Consultants in Capgemini Group involving content creation, curation and facilitation at Capgemini Group Level (recognised as top 5% trainings delivered)

Feb 2012 – Jul 2012 · 5 mos · Bangalore

• Set-up of CRM and Retention function

Jan 2009 – Jan 2012 · 3 yrs

• Design and execution of strategic productivity programs involving six sigma and lean techniques contributing to Euro 100Mn savings
• Managing program governance and reporting with impactful presentations to Global leadership teams
• Rigorous project implementation and delivery with high level visibility and ownership among all stakeholders and effective communication across all levels of the organization
• Effective change management deployment leading to the adoption of new target operating models

Jun 2004 – Jan 2009 · 4 yrs 7 mos

• Responsible for the setting up and development of the Business Intelligence and Analytics function for AXA 's shared services division in India. This division serviced servicing AXA countries in Europe, North America and Asia-Pacific
• Led the set-up of research divisions in areas of Business Analytics, Competitor Intelligence, Management Information and Investment Research.
• Aided AXA teams in their strategic and tactical decision-making process through insight development in the areas of Data Mining, Econometric Modelling, Competitor Profiling, Monitoring and Benchmarking, Market evaluation and Product Development
• Managed high quality service delivery levels for achievement of business KPIs
• Implemented innovative talent management initiatives to attract and retain key talent

Jul 2002 – May 2004 · 1 yr 10 mos

• Management of business analysts and data scientists in the Health and Life insurance business lines
• Conduct research projects in the area of consumer analytics using SAS and Business Objects

Sep 2001 – Mar 2002 · 6 mos · Mumbai

• •Conduct qualitative research projects for product launches, usage and attitude studies, campaign evaluation for clients in Financial Services and Consumer Packaged Goods industries

Oct 2000 – Aug 2001 · 10 mos · Mumbai

• •Development of internet strategies and media campaigns for clients in Financial Services industry

Mar 1998 – Sep 2000 · 2 yrs 6 mos · Mumbai

• •Account management of Unilever brands covering multiple customer segments (mass, mid-market and premium segments)

Jun 1997 – Dec 1997 · 6 mos · Mumbai

• •Strategic account management of Colgate Palmolive oral care brands