Sandeep Sharma

Operations Associate

Delhi, India5 yrs 7 mos experience

Key Highlights

Over 6 years of experience in operations management.
Expertise in customer onboarding and service operations.
Proficient in data analytics and performance metrics.

Stackforce AI infers this person is a skilled operations professional in the E-commerce industry.

Contact

Skills

Core Skills

Customer ServiceOnboarding

Other Skills

Microsoft OfficeGoogle SheetsInventory ControlSales PerformanceUS HealthcareFile ManagementClient OnboardingCustomer OnboardingCustomer Service OperationsBusiness Relationship ManagementSupply PlanningBusiness InsightsSalesforce.comData AnalyticsHandle Multiple Projects

About

Hi my name is Sandeep Aakash Sharma and i have an experience of more than 6 years in different companies as in different field too. I learnt lot of things from my past companies and will use my experience in next company. If i got a growth company then i will utilize my knowledge in the joining company.

Experience

5 yrs 7 mos

Total Experience

1 yr 1 mo

Average Tenure

Current Experience

Sbi card

Inbound Customer Service Representative

Apr 2022 – Dec 2022 · 8 mos · Gurugram, Haryana, India

Customer ServiceMicrosoft Office

Grofers

Senior Executive

Dec 2019 – Nov 2021 · 1 yr 11 mos · Gurugram, Haryana, India

Microsoft OfficeGoogle Sheets

Zomato

Operation Executive

Jun 2018 – Sep 2019 · 1 yr 3 mos

Microsoft OfficeInventory Control

Foodpanda india

Senior Executive

Jul 2015 – Mar 2016 · 8 mos · Gurugram, Haryana, India

Telephonic verification process for making the restaurants live on foodpanda portal.
Responsible for team target & people management and client management as well.
Handling first level escalation.
Analysing the restaurant performance and minimising any issue to a minimal level

Sales PerformanceOnboarding