Shilpa Tibrewala

Operations Associate

Hyderabad, Telangana, India13 yrs 7 mos experience

Highly Stable

Key Highlights

Over 14 years of experience in operations management.
Achieved significant cost reductions and improved supplier performance.
Designed impactful training programs enhancing employee productivity.

Stackforce AI infers this person is a seasoned Operations Manager with expertise in IT Services and Human Resources.

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Skills

Core Skills

Operations ManagementTraining ManagementAccount Management

Other Skills

ManagementVendor ManagementTrainingPerformance ManagementCost ReductionSupplier PerformanceEmployee ProductivityClient Relationship ManagementTraining LogisticsFeedback MechanismsRevenue GrowthTraining CoordinationProgram DevelopmentSalesLeadership

Experience

13 yrs 7 mos

Total Experience

4 yrs 6 mos

Average Tenure

Current Experience

Corpacademia itechnovations pvt. ltd.

3 roles

Senior Delivery and Operations Manager

Promoted

Oct 2021 – Oct 2025 · 4 yrs

Led strategic IT sourcing and vendor management initiatives across Java, .Net, Cisco, and Networking technologies,
achieving a 20% cost reduction and measurable improvements in supplier performance and delivery timelines.
Designed and launched organization-wide training programs aligned with strategic business objectives, enhancing
employee productivity by 25% and strengthening workforce capabilities.
Directed cross-functional project teams of 15+ professionals, consistently delivering complex initiatives ahead of
schedule and under budget through effective planning and performance oversight.
Forged and managed strategic vendor partnerships, securing cost-efficient contracts and service agreements that
reduced procurement expenditure by 15% while improving service quality.
Implemented data-driven training needs analysis frameworks, enabling precise identification of skill gaps and
optimizing return on investment (ROI) for employee development initiatives.
Oversaw the complete training lifecycle, from planning to execution and evaluation, ensuring a 98% delivery success
rate and consistently high participant engagement and satisfaction.

ManagementVendor ManagementTrainingPerformance ManagementOperations ManagementTraining Management

Senior Training Manager

Apr 2019 – Sep 2021 · 2 yrs 5 mos

Training Manager

Apr 2016 – Mar 2019 · 2 yrs 11 mos

Eagleclaw consulting india pvt ltd.

Key Account Manager

May 2012 – Mar 2016 · 3 yrs 10 mos · Greater Hyderabad Area

Expanded and managed a high-value corporate client portfolio, driving a 30% year-over-year growth in key account
revenue through strategic relationship management and customized service solutions.
Strengthened client partnerships by implementing proactive engagement strategies, resulting in a 95% client retention
rate and increased long-term business continuity.
Developed and standardized training logistics frameworks, enhancing resource allocation efficiency and maximizing
infrastructure utilization across multiple training programs.
Introduced data-driven feedback and evaluation mechanisms, improving overall training quality performance metrics
by 40% and boosting participant satisfaction.
Collaborated with cross-functional teams across operations, delivery, and client success to ensure flawless training
execution and consistently positive client experiences.

Client Relationship ManagementTraining LogisticsFeedback MechanismsAccount Management

Albright consulting

Training Co-Ordinator

Nov 2011 – Apr 2012 · 5 mos · Greater Hyderabad Area

My experience & skills specialize in conducting and supervising training and development programs for students.
Increasingly by offering a way of developing skills, enhancing productivity and quality of work, and building loyalty to the students
Making training a widely accepted and acknowledged service as a method of improving students morale as it being the only one of the reasons for its growing importance.
Specialties:I plan, organize, and direct a wide range of training activities.
Coordinate with trainers conduct orientation sessions and arrange on-the-job training for students

Training CoordinationProgram DevelopmentTraining Management