Trầm Cao

Product Manager

Ho Chi Minh City, Vietnam14 yrs 3 mos experience

AI EnabledAI ML Practitioner

Key Highlights

13 years of experience in technology and product management.
Expert in delivering high-impact SaaS and mobile applications.
Passionate about customer-first solutions and business growth.

Stackforce AI infers this person is a SaaS Product Owner with a strong focus on customer engagement and analytics.

Contact

Skills

Core Skills

Product ManagementProduct DevelopmentDigital MarketingBusiness AnalysisProject ManagementSoftware Development

Other Skills

Payroll ProcessingProduct LaunchProduct RequirementsBacklog ManagementProduct DiscoveryBPMNUser Experience (UX)JIRALeadershipProduct ResearchDiagram DesignUser StoriesPostman APITeamworkResults-Driven

About

Product Owner with 13 years in technology, including 3 years driving the end-to-end delivery of mobile app, back-office, and SaaS products across Loyalty, eCommerce, and Analytics. I turn business strategy into digital execution, translating vision into roadmaps, priorities, and measurable results. With a strong foundation in business analysis and enterprise systems, I bridge technical depth with strategic insight to deliver scalable, high-impact products. Passionate about creating customer-first solutions that boost engagement, retention, and ROI. Continuously striving to innovate, optimize, and transform ideas into business growth. Domain knowledge - Loyalty (Retail, F&B, FMCG, Banking) (2 years) - SaaS eCommerce (1 year) - Analytic Report (1 year) - Digital Marketing (Google Ads, TikTok Ads) (1 year) - Public Administration Systems (8 years) - Social Insusance (2 years) - Customs Systems (1 year)

Experience

14 yrs 3 mos

Total Experience

2 yrs 9 mos

Average Tenure

6 mos

Current Experience

Talentnet corporation

Product Owner

Dec 2025 – Present · 6 mos · Ho Chi Minh City Metropolitan Area · On-site

Payroll ProcessingProduct Management

Taptap vietnam

Associate Product Manager

Sep 2024 – Nov 2025 · 1 yr 2 mos · Ho Chi Minh City Metropolitan Area · On-site

Led the development of loyalty white-label and enabler platform, delivering end-to-end customized solutions for enterprise and SMB clients across multiple industries including F&B, Hospitality, Fitness, Retail, Banking, Fashion, Beauty, ...
Achievements
Delivered the Nova Membership Loyalty App (Nova Group ecosystem) as Product Lead, from
concept to launch.
Awarded Best Employee of Q1 2025 for excellence in product delivery and cross-team
collaboration.

Product LaunchProduct RequirementsProduct DevelopmentBacklog ManagementProduct DiscoveryProduct Management+23

Haravan

2 roles

Product Owner

Promoted

Jul 2023 – Aug 2024 · 1 yr 1 mo · On-site

Led the development of Analytic Dashboard and Customer Segmentation & Loyalty Platform,
providing merchants with tools for real-time analytics and personalized engagement.
Managed backlog, roadmap, and feature prioritization across multiple SaaS products.
Collaborated with cross-functional teams to ensure smooth sprint execution and product
release cycles.
Conducted user analysis and competitor research to inform product decisions and UX
enhancements

Product OwnerProduct LaunchProduct RequirementsProduct DevelopmentMetaBaseBacklog Management+29

Business Analyst Specialist

Nov 2022 – Jun 2023 · 7 mos · On-site

Provided insights to help merchants optimize operations and digital marketing performance.
Developed ad integration features for Google and TikTok, expanding sellers’ marketing reach.
Enhanced omnichannel loyalty programs across Zalo, Messenger, SMS, and Email platforms.

AgileProduct OwnerProduct DevelopmentTiktok MarketingProduct DiscoveryGoogle Merchant Center+17

Fpt information system

2 roles

Business Analyst

Promoted

Aug 2017 – Jun 2022 · 4 yrs 10 mos · Ho Chi Minh City, Vietnam

Led a BA & QC team of six members, managing digital transformation projects for multiple
provinces and national-level clients.
Designed and delivered systems for medical technical catalog management, professional
certification, and clinic licensing.
Oversaw integration with national and provincial systems, ensuring data standardization and
interoperability.
Built data warehouses and real-time reporting tools to enhance operational visibility and
decision-making.
Integrated AI-based solutions (OCR, ID recognition, handwriting recognition, eKYC) via third-
party APIs.
Supported R&D initiatives and collaborated with Product Owners on e-government solutions.

Data ModelingVisioFacial RecognitionAxure RPWireframingRequirements Management+33

Software Engineer

Aug 2014 – Jul 2017 · 2 yrs 11 mos · Ho Chi Minh City, Vietnam

Developed and maintained e-government web applications, ensuring compliance with
system security and performance standards.
Gathered and validated user requirements, transforming them into functional designs
and prototypes.

ASP.NETJIRAPostgreSQLSequence DiagramsWeb Services APISQL+7

Bhxh soft

.NET Developer

Apr 2012 – Jul 2014 · 2 yrs 3 mos · Ho Chi Minh City, Vietnam

Developed Social Insurance and Livestock Management software solutions for enterprise
clients.
Gathered and analyzed user requirements, transforming them into technical specifications
and system features.
Supported customers in software installation, configuration, and issue resolution to ensure
smooth operation.

Customer ServiceInsuranceSocial insurance domainC#Visual StudioSoftware Development