Rahull Hedau

Program Manager

Bengaluru, Karnataka, India3 yrs 7 mos experience

Most Likely To Switch

Key Highlights

Expert in driving operational excellence.
Proven track record in program management.
Strong analytical mindset for data-driven decisions.

Stackforce AI infers this person is a Program Manager in the Education sector with a focus on operational efficiency and data-driven strategies.

Contact

Skills

Core Skills

Program ManagementStakeholder ManagementData-driven Decision MakingOperations Management

Other Skills

Python (Programming Language)SQLData AnalysisPerformance Monitoring & ReportingProgram Developmentworkflow streamingShareholder CommunicationsLearning Experience DesignTreasury ManagementAccount ManagementMicrosoft WordMicrosoft OfficeMicrosoft PowerPointProcess optimizationWorkload Prioritization

About

Results-driven Program Manager With 4+ years of experience in program management thrive at the intersection of strategy, execution, and cross-functional collaboration. I bring a strong analytical mindset and a passion for solving problems to deliver high-impact initiatives. I specialize in driving operational excellence through structured planning, continuous improvement, and stakeholder alignment. I have successfully executed detailed operations plans, developed systematic SOPs for accuracy and efficiency, and implemented process improvements that enhance team productivity. I regularly monitor programs transparently to support strategic decision-making and ensure high-quality project delivery. My experience spans managing full content lifecycles, executing both qualitative and quantitative initiatives, and creating performance metrics for evaluation and accountability. I pride myself on fostering team alignment around key results, mentoring team members for individual and collective growth, and promoting a high-trust environment with all stakeholders—from instructors to product and tech teams. I'm passionate about driving automation, addressing operational bottlenecks, and bridging the gap between departments to ensure seamless program success. Let’s connect if you're looking to build scalable programs, empower teams, and make ideas happen with impact.

Experience

3 yrs 7 mos

Total Experience

1 yr 9 mos

Average Tenure

2 yrs

Current Experience

Polaris school of technology

Program Manager

Jun 2024 – Present · 2 yrs · Bengaluru, Karnataka, India · On-site

Analysis and visualization of student performance data to provide actionable insights to the team, enhancing the decision-making and operational strategies.
Led continuous analysis, collaborated with cross-functional teams, and monitored program health to enhance outcomes through strategic planning and execution.
Take end-to-end ownership of stakeholder management, including onboarding, training, work assignment, performance evaluation, payments, and deboarding.
Develop, execute, and maintain detailed operational plans to ensure seamless program execution.
Track and manage daily, weekly, and monthly tasks with precision and timeliness.
Ensure high-quality, error-free deliverables that exceed team standards.
Monitor and report workstream progress to support strategic decision-making.
Draft policies and document processes to enhance efficiency and standardisation.
Identify and implement process automation and optimisation strategies.
Independently manage and scale multiple workstreams simultaneously.
Work closely with peers to drive collective team success and operational excellence.
Leading a team of passionate associates and empowering them to deliver meaningful impact across key business functions.

Python (Programming Language)SQLProgram ManagementStakeholder Management

Functionup

Technical Program Manager

Oct 2022 – May 2024 · 1 yr 7 mos · Bengaluru, Karnataka, India · On-site

Owned the complete lifecycle of multiple learner cohorts—from enrollment to program completion—ensuring seamless execution and high learner satisfaction.
First point of contact for 500+ students, providing timely resolution to queries and personalized support across academic and non-academic touchpoints.
Proactively identified and resolved operational bottlenecks, enabling smooth delivery of program components and minimizing disruption to the learner experience.
Monitored student performance and engagement metrics to drive timely interventions, boosting academic outcomes and improving retention by 35%.
Planned, scheduled, and coordinated end-to-end delivery of program activities including live sessions, webinars, evaluations, grading, and project presentations with internal teams and external stakeholders.
Led structured pre- and post-mortems to troubleshoot issues, implement damage control strategies, and ensure continuous improvement in cohort delivery.
Built and maintained strong, trust-based relationships with instructors, product teams, support functions, and leadership to ensure alignment and drive program success.
Fostered meaningful relationships with students by understanding their learning needs and goals, delivering a customized experience throughout their journey.
Communicated effectively with cross-functional teams and senior leadership through well-documented reports, dashboards, and verbal updates to aid strategic decision-making.
Contributed to organization building by designing and implementing standardized processes that improved program management efficiency and scalability.