Suzanne Coutinho

Operations Associate

Mumbai, Maharashtra, India3 yrs 3 mos experience

Most Likely To Switch

Key Highlights

Experienced in data analysis for banking sector.
Strong background in customer service and sales.
Passionate about helping people and exploring new opportunities.

Stackforce AI infers this person is a versatile professional with experience in customer service and data analysis within the fintech and media sectors.

Contact

Skills

Core Skills

Data AnalysisSales

Other Skills

Media AnalysisNonprofit OrganizationsAnalytical SkillsPublic RelationsAdobe PhotoshopLeadershipSearch Engine Optimization (SEO)StrategyMarketingInterpersonal CommunicationAdvertising

About

Am Suzanne Coutinho working in Quantic India As an Awards Division executive. l have also worked as an analyst in kanalytics for banking sector. Also I worked as an intern for graphene campus.

Experience

3 yrs 3 mos

Total Experience

7 mos

Average Tenure

10 mos

Current Experience

Tp

Anti-Money Laundering Analyst

Jul 2025 – Present · 10 mos · Mumbai, Maharashtra, India · On-site

Hinduja group limited

Customer Service Executive

Feb 2025 – Jul 2025 · 5 mos · Mumbai, Maharashtra, India · On-site

Work as a customer service executive for JioHotstar app managed account provided information about the app and offers helps solving the error and subscription related problems archiving daily target of 120 cases in a day n more then that (email process)

Firstsource

Customer Service Specialist

Jul 2023 – Nov 2024 · 1 yr 4 mos · Mumbai, Maharashtra, India · On-site

Worked for Comcast process in Xfinity Mobile service department assisting customers resolving their query’s related to the mobile devices (sales) achieved daily and monthly targets of cast’s and sales (NPS)