Jan 2023 – Present · 3 yrs 4 mos · Austin, Texas Metropolitan Area · Remote

• Boutique Sales Consulting for Enterprise Technology Startups

Jan 2022 – Jan 2024 · 2 yrs · Palo Alto, California, United States

• First sales hire at pre-Series A startup (<14 employees); built the SDR function from the ground up.
• Defined outreach strategy, set up the full sales tech stack (Outreach, Apollo, Salesforce, Sales Navigator, HubSpot).
• Hired, onboarded, and ramped SDRs; built playbooks, processes, and KPIs from scratch.
• Consistently beat team pipeline targets (200% attainment); recognized by CEO as top performer.
• Turned around underperforming SDRs through structured coaching and enablement.
• Created inbound/outbound cadences that drove engagement and conversion.
• Represented Endor Labs at major industry events (RSA, OWASP) to drive top-of-funnel growth.*

Mar 2021 – Sep 2021 · 6 mos · Austin, Texas, United States

• Consistently outperformed and exceeded SDR targets; best performer in the team.
• Supported multiple territories
• Collaborated with Director of Analytics; proposed new plan for lead generation based on major
• network outage events
• Tried innovative outbound strategies

Jan 2021 – Jan 2022 · 1 yr · Austin, Texas, United States

• Was the first hire in Sales Development, worked closely with VP of Sales in defining structure,
• processes for outbound sales development.
• Consistently exceeded monthly meeting targets
• Identified a new buyer persona and set up multiple successful meetings.
• Experience taking introductory overview calls and demo sessions, performing lead qualifications
• and moving the prospect to POC stage.
• Interviewed, hired, onboarded and trained two additional SDRs. As lead, involved in ongoing
• coaching and guidance.
• Proposed, planned, executed transition of inbound lead handling from third-party to inhouse.
• Translated business goals into specific SDR task-plan and targets, created effective email
• cadences for inbound and outbound campaigns.
• Regularly present metrics/plans/updates to company leadership.

Jan 2019 – Jan 2020 · 1 yr · Austin, Texas

• Responsible for identifying and acquiring quality content (job listings) for 5 Asian countries across channels (web, print, government job boards etc.).
• Conducted extensive market research, data acquisition and validation / QA. Managed a network of freelance contractors for data acquisition activities.
• Responsible for key business process for content aggregation.
• Partnered with country leads in the field org for sales growth; Monitored/tracked content volume trends and recommended field-staffing levels.
• Monitored key-metrics – generated reports, infographics, dashboards and insights for leadership.
• Key accomplishments – consistently exceeded content delivery goals; identified process improvement opportunities; proposed new metrics and implemented proof-of-concept dashboard for improved visibility and efficiency of our work with contractors.
• Created a vendor progress tracking process for real time visibility. This prevented negative surprises at the end of each quarter.

Mar 2014 – Dec 2015 · 1 yr 9 mos · Palo Alto, CA

• Release Management:
• Coordinate Epic testing activities.
• Automation testing – identify gaps in existing test scripts, report and track defects, work closely with developers to fix issues.
• Security:
• Ongoing maintenance, activation, reactivation and termination of users on Epic.
• User provisioning, access control, troubleshooting user issues related to security.

Jan 2013 – Mar 2014 · 1 yr 2 mos · East Hartford, CT

• Taught a computer applications course covering basics of computer hardware, software, internet, social media with a special focus on advanced features of Microsoft Word, Excel and Powerpoint.
• Edited assignments, solved problems.

May 2008 – Dec 2009 · 1 yr 7 mos · West Chester, PA

• Provided software and hardware support for the technical and computing infrastructure
• (including computers, other classroom and lab equipment) of the College of Education.
• Created and maintained user manuals and troubleshooting guides for all new equipment.
• Performed website maintenance for the College of Education.

May 2008 – Dec 2009 · 1 yr 7 mos · West Chester, PA

• Provided onsite field support and second level helpdesk support for students.
• Software, hardware and network support – diagnostics, setup/installations, virus and spyware
• removal, data backup and restoration, data recovery, system tune-ups, hardware replacement,
• data/voice/video support, network registration, data/phone port repair.

Jan 2007 – Jan 2008 · 1 yr · Mumbai Metropolitan Region

• Project involved maintenance, enhancement and production support of a Transcend application
• Created test plans, technical specifications; performed code migration to different environments and created software documentation. Used Oracle, PL/SQL, Magic and Silk testing tools