Varun Grover

CEO

Agra, Uttar Pradesh, India20 yrs 10 mos experience

Highly Stable

Key Highlights

Over 20 years of experience in the automotive industry.
Expert in Customer Relationship Management and dealer communications.
Proven track record in managing customer satisfaction initiatives.

Stackforce AI infers this person is a seasoned professional in the automotive sector with strong CRM capabilities.

Contact

vargro@gmail.com LinkedIn

Skills

Core Skills

Customer Relationship Management (crm)Vehicles

Other Skills

AutomotivePartsOffice AdministrationRequirements GatheringBusiness Process ImprovementEnglishFacebookLead GenerationHospitality IndustryJob Description DevelopmentKnowledge ManagementKnowledge SharingManagementQuantitative AnalyticsPublic Relations

About

Experienced Senior Administrator with a demonstrated history of working in the automotive industry. Skilled in Customer Relationship Management (CRM), Customer Satisfaction, Hospitality Industry, English, and Management. Strong information technology professional graduated from St. Peters College, Agra.

Experience

20 yrs 10 mos

Total Experience

12 yrs 9 mos

Average Tenure

Current Experience

Worked with renault agra as an assiatance to managing director

Last Leaving Post Assistance to Managing Director of Renault Agra and Customer Experience Manager.

Feb 2013 – Feb 2018 · 5 yrs · Agra · On-site

During & As Per My Last Standing Job Position, have been looking after all kind of Renault-Dealer Mailing Communications, correspondence
example: - { spares, technical & non-technical mails, All kind of Sales & After-Sales Complaints/Concerns} Handled day to day strategies of working on daily basis'
Henceforth, was carrying Inhouse Traning as well for the new comers during the the last era of job at that organization.
Simultaneously, assisting & co-operating my respective {MD's} interms of routine working.
☝👆👍

VehiclesCustomer Relationship Management (CRM)

Maruti dealer & renault

started working from a core level in the year 1997 @ the age of 18 with Automobiles Dealer Of Maruti

Apr 1997 – Feb 2018 · 20 yrs 10 mos · Agra · On-site

VehiclesCustomer Relationship Management (CRM)

Maruti dealer residing agra

Started working as a Front-Office Manager, However, then my promotion times started

Apr 1997 – Sep 2009 · 12 yrs 5 mos · Agra, Uttar Pradesh, India · On-site

Here is your text in a normal font:
Giving below positions I've started working on with a sequence:
a) Front Manager.
b) Floor In-Charge.
c) Senior Service Advisor.
d) Overall Workshop & Front Senior In-Charge.
e) Customer Relationship Manager.
f) Then lastly as an Assistant Service Manager.
After leaving the Maruti famous dealer of Agra, M/S Kavisha Motors, then have joined Renault Agra as an assistance to Managing Director & Customer Experience Manager...

VehiclesCustomer Relationship Management (CRM)