Mar 2021 – Jan 2022 · 10 mos

Nov 2016 – Mar 2021 · 4 yrs 4 mos · Pune Area, India · Hybrid

• Manager - Strategic Business
• Strategically tie up with large corporate houses by promoting company products and acquire bulk deals by providing business solutions.
• Plan & implement innovative business strategies to improve product awareness & enhance brand visibility.
• Develop complete marketing plans & collaterals for clients on local as well as national synergies.
• Coordinate with key decision makers of the organization to map the accounts as part of sales cycle.
• Interface with clients & consultants for suggesting the most viable product range and cultivating relations with them for securing repeat business.
• Identify and develop new streams for revenue growth and maintaining relationships with the existing clients.
• Formulating competent business strategies to market a wide range of telecom products and ensuring the attainment of set sales and profit targets.
• Identifying prospective business, establishing strategic partnership and alliances, generating business from the existing accounts and achieving profitability and increased sales.
• Develop complete marketing plans & collaterals for clients on local as well as national synergies
• Formulate service level agreement (SLA) and develop customer centricity through excellent service delivery
• Coordinate with key decision makers of the organization to map the accounts as part of sales cycle

May 2015 – Oct 2016 · 1 yr 5 mos · Pune · On-site

• Key Account Management
• Validating the fitment of RFI Sites with Operator Planned Nominal from the point of view of Coverage objective, Clutter Classification by using Map Info & Google earth.
• Responsible for driving delight and platinum/mini platinum sites for west region.
• Identify proactive locations and visit sites along with cluster and SA team to know the actual potential of the site.
• Reverse mapping of operator’s sites where they are facing operational issues to maximize churn opportunity and increase colo business.
• Proposal of New Nominal plan to Operator for potential locations from business point of view.
• Carrying out Drive Test of Operators, Analyzing drive test data for identification of coverage hole of operators.
• Carrying out Model Tuning By using the drive test data to propound propagation model for different clutters such as Dense Urban, Sub Urban, Urban, Rural, Highway etc.
• Developing sales from RF Planning point of view & survey on proactive location.
• Team Management and Development
• Handling a team of 4 Individuals
• Maintaining the sales & collection efficiency from the team members
• Tracking daily commitment and achievement for individual team members
• Reviewing performance and highlighting the gaps in the performance of the individuals on weekly basis
• Continually keeping track of the visits done by the individual and making visits along with the team to ensure business prospects and collections

Aug 2012 – May 2015 · 2 yrs 9 mos · Pune

• Develop relationships with key decision-makers in organizations for business development and ensuring adherence to the service standards.
• Devise sales targets and achieving them in a given time frame thereby enhancing existing clientele.
• Identify and develop new streams for revenue growth and maintaining relationships.
• Design and implementation of cost effective payout policy as per the business requirement.
• Consistent tracking of competitor products and offering in the assigned territory.
• Conducting system study for enhancement of better and result oriented flow of operational environment depending on the basis of daily reports and translating these reports into functional specifications.
• Formulating competent business strategies to market a wide range of telecom products and ensuring the attainment of set sales and profit targets.
• Own end-to-end Bid Management activity for Business Development.
• Respond to RFP/RFQ and presentations for clients for their telecom requirements.
• Interface with clients & consultants for suggesting the most viable product range and cultivating relations with them for securing repeat business.
• Identifying prospective business, establishing strategic partnership and alliances, generating business from the existing accounts and achieving profitability and increased sales growth
• Building and maintaining healthy business relations with customer, enhancing customer satisfaction matrices by achieving delivery & service quality norms.
• Designing and implementing customer retention plans.
• Handling issues and customer grievances for superior customer service.
• Mapping client’s requirements and providing expert advisory services pertaining to selection of right product as per their needs.
• Enhancing sales to service parameters by identifying customers need based products and therefore increasing business and revenue generation for overall profitability.

Sep 2010 – Aug 2012 · 1 yr 11 mos · Pune

• Keeping track of new competition products launched and the branding used for such products and also the sales figures of such products.
• Responsible for managing the day-to-day operation of the store, as well as setting customer service standards, and launching initiatives to hit sales targets. Developing and motivating a team, whilst ensuring everyone adheres to company policies and procedures.
• Collecting databases from the various LFR and acting upon them to extract maximum sale through for each of the point of sales.
• merchandising of the apple products at 4 different locations by keeping track of sales and to ensure increase in sales post the merchandising activity.
• Planning to Counter the Merchandising of the rival products by forming strategies to increase the visibility and sales of Apple products.
• Conducting business in synergy with the world wide Apple Retail standards for consistency
• Monitoring and reviewing store performance.
• Maximizing sales through effective merchandising in-store marketing
• Planning and delivering initiatives for market growth
• Implementing promotions and special offers
• Ensure that Apple product merchandising is always up to standard and updated as required to meet brand product and segment specific information and promotions.
• Working with the visual team to manage displays within the store
• Effectively communicating with various stake holders to solve issues are improve operational efficiency
• Handling a team of 5 Assistants who assist to deliver the right kind of experience to the customers, which is standard for apple through out the world.
• Handling Corporate Sales by personally making leads and delivering demos at the client’s office to promote the product and have them hands on for the feel and function of Apple products.
• Work closely with Apple Operations to ensure smooth ordering and delivery processes, as well as with store managers to discuss inventory levels and restocking requirement

Jul 2005 – Jan 2007 · 1 yr 6 mos · Pune Area, India

• Worked for Travel Union International from 25thJuly 2005 to 2ndJanuary 2007
• ► Responsibilities
• Preparation of reports on daily and monthly basis.
• Coordinating with client majorly Large Format Retail (LFR) Stores
• ► Achievements
• Received letter of appreciation from the Associate Vice President for contributing towards meeting customer commitments.
• A good rapport with my clients and continuous interaction with them.