Amara Nellie Mbamalu ACICRM, ACIPM, HRPL

Operations Associate

Abuja, Federal Capital Territory, Nigeria6 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proficient in transforming data into actionable insights.
Strong background in recruitment and process optimization.
Collaborative mindset thriving in dynamic environments.

Stackforce AI infers this person is a Human Resources and Administrative Professional with a focus on Talent Acquisition and Business Development.

Contact

Skills

Core Skills

Human Resources (hr)Business DevelopmentAdministrative SupportTalent Acquisition

Other Skills

Data EntryStakeholder ManagementOffice AdministrationAdministrationTraining and Development (HR)WritingMarketingSocial MediaComputer LiteracyCommunication

About

My name is Amara Mbamalu, I am a graduate of Mass Communication, with a Human resources qualification from the Chartered Institute of Personnel Management (CIPM). I am a driven and detail-oriented professional with a strong background in administrative support, recruitment, and process optimization. With my experience managing recruitment pipelines, maintaining HRIS systems, and enhancing workflows, I bring a strategic and analytical approach to talent acquisition and business operations. I am proficient in tools like Google Sheets, Applicant Tracking Systems, and project management platforms. I excel at transforming data into actionable insights to drive decision-making and improve efficiency. I'm known for my collaborative mindset, I thrive in dynamic environments, working closely with teams to achieve organizational goals. I am passionate about building meaningful connections and contributing to the growth of forward-thinking organizations. I'm open to opportunities in recruitment, administrative, and virtual assistant roles.

Experience

6 yrs 5 mos

Total Experience

2 yrs 1 mo

Average Tenure

3 yrs 10 mos

Current Experience

Phase3 telecom

Corporate Services Officer

Jul 2022 – Present · 3 yrs 10 mos · Abuja, Federal Capital Territory, Nigeria · On-site

. Handled daily office activities, including data entry and database auditing, and maintaining smooth operations.
Guest and stakeholder management.
. Kept accurate and detailed records of office inventories, placing weekly orders for low supplies.
Offered high levels of administrative support to managers, ensuring the smooth running of company operations.
Booked accommodation and made travel arrangements for senior staff members, securing the best deals within desired dates and timeframes.
Recruited and managed contractors to repair or replace damaged office equipment, minimizing disruptions to operations.
Prepared expense reports accurately and forwarded to accounting for approval and processing

Data EntryStakeholder ManagementOffice AdministrationHuman Resources (HR)

Sternom consulting

Business Development Executive

Nov 2021 – Jun 2022 · 7 mos · Abuja, Federal Capital Territory, Nigeria · On-site

. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department
Maintaining meaningful relationships with existing clients to ensure that they are retained
Crafting business proposals and contracts to draw in more revenue from clients
Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
Cold and warm called 15 new and existing accounts per day.
Added value to marketing material by introducing creative advertising concepts, driving customer interest.
Maintained up-to-date knowledge of the industry, target accounts, and competitive landscape.
Developed business growth plans by identifying key clients, critical targets, and priority service lines.

Business Development

Advance global resource ltd

Administrative Assistant

Sep 2021 – Nov 2021 · 2 mos · Abuja, Federal Capital Territory, Nigeria · On-site

. Performed administrative tasks, document management, and report development for inter-departmental use
Directed incoming mail, interoffice messages, and packages to office recipients.
Managed information on company databases for different organizational activities to track history and safeguard accurate information.
Handled client correspondence and internal communications professionally.
Prepare communications, such as memos, emails, invoices, reports, and other correspondence.
Answered phones and performed clerical office functions to address queries, concerns, and issues, escalating complaints to management.

AdministrationOffice AdministrationAdministrative Support

Aptech hardware and networking academy

Academic Counsellor/Human Resource Officer

Sep 2019 – Sep 2021 · 2 yrs · Abuja, Federal Capital Territory, Nigeria · On-site

Responding to inquiries via calls, email, and visits
. Assisted the Human resources manager in the recruitment and
onboarding process
Motivated employees to meet company goals for revenue and profit.
Handling the first and second stages of the recruitment process
. Marketing company's services through email, sponsored ads, and bulk SMS
Content development, writing, and proofreading marketing copy for both online and print
campaigns
Maintaining and updating customer databases.
. Maintained 100% protocol and procedural accuracy through HRIS management tools.
. Created and implemented highly effective and individualized human resource solutions for clients.
Set up appointments, meetings, and conferences for employees to discuss announcements and developments.
Assisted with recruiting, background checks, and reference checks.
. Preparing new employee files and structured current employee files for accurate, reliable records.
Spearheaded full-cycle HR processes by posting job descriptions, scheduling interviews, and providing orientation for new employees.