Trideep Kumar Baruah — Product Manager

MBA graduate from IIM Raipur with 8+ years of experience in Product Management, Product Ownership and SAP Consulting across retail, e-commerce, supply chain and PLM domains. Currently Product Manager at ZopSmart, owning end-to-end lifecycle of customer platform capabilities for a leading US retailer—covering profile APIs, data sync/migration, customer history tracking, privacy compliance and search services. Proven success in driving privacy service development reducing fulfilment time by ~50%, improving search performance by ~40% and streamlining backlog processes to cut spillovers by ~70%. Earlier, led a PLM product development and integration for a CPG client to strengthen Traceability across the organisation. Also, worked as an Associate Product Manager and built a CGS industry asset-ISC (Intelligent Supply Chain) to monitor and audit real-time inventory statuses to achieve >90% visibility and accuracy. As part of the CGS Industry, supporting various activities within the CGS industry as an Industry SME. I also have SAP consulting experience of 3.5 years working with organizations like IBM and TCS. I have the experience of directly dealing with both domestic and international clients. The 3 C’s will describe me as a person - Calm, Confident and Creative. I believe teamwork and time management are imperative to sail through one’s career to reach the summit. I have very much interest in arts and paintings and love doing all kinds of paintings. I am holding 6 years of certification in "Fine Arts and Paintings”. Along with the technical knowledge, the corporate has given me a lot of exposure towards different business domains and verticals. I got many opportunities to showcase my competencies as an enthusiastic team player, leader, initiator, problem-solver, critical thinker and a good communicator. In my free time, I love to engage myself in arts and crafts and listen to the latest music.

Stackforce AI infers this person is a Product Manager with expertise in E-commerce and SAP Consulting.

Location: Bengaluru, Karnataka, India

Experience: 9 yrs 3 mos

Skills

Product Management
Stakeholder Management
Product Development
Sap Consulting
Business Analysis
Supply Chain Management

Career Highlights

Proven success in reducing fulfilment time by ~50%.
Improved search performance by ~40% through innovative solutions.
Achieved >90% visibility and accuracy in inventory management.

Work Experience

ZopSmart

Product Manager - Customer Experience (1 yr 9 mos)

Accenture

Product Owner (3 yrs 10 mos)

Indian Oil Corp Limited

Marketing Strategy Intern (1 mo)

Tata Consultancy Services

Functional Consultant (SAP:Materials Management) (1 yr 1 mo)

IBM

Functional Consultant (SAP:Materials Management) (2 yrs 7 mos)

Education

Master of Business Administration - MBA at Indian Institute of Management Raipur

Bachelor of Engineering (B.E.) at Assam Engineering College, (A.E.C)

Higher Secondary at Salt Brook Academy - India

High school at Dibrugarh University Model School

Trideep Kumar Baruah

Product Manager

Bengaluru, Karnataka, India9 yrs 3 mos experience

Highly StableAI Enabled

Key Highlights

Proven success in reducing fulfilment time by ~50%.
Improved search performance by ~40% through innovative solutions.
Achieved >90% visibility and accuracy in inventory management.

Stackforce AI infers this person is a Product Manager with expertise in E-commerce and SAP Consulting.

Contact

Skills

Core Skills

Product ManagementStakeholder ManagementProduct DevelopmentSap ConsultingBusiness AnalysisSupply Chain Management

Other Skills

APIData AnalysisPrivacy ComplianceSearch ServicesJiraScrumAgile MethodologiesProduct DiscoveryMarket ResearchMarketing ManagementMarket AnalysisIndustry AnalysisBusiness-to-Business (B2B)Collaboration ToolsFunctional Specifications

About

Experience

9 yrs 3 mos

Total Experience

2 yrs 6 mos

Average Tenure

1 yr 9 mos

Current Experience

Zopsmart

Product Manager - Customer Experience

Aug 2024 – Present · 1 yr 9 mos · Bengaluru, Karnataka, India · On-site

Own end-to-end product lifecycle for customer platform capabilities for a leading US retail and
ecommerce client, including profile APIs, data sync, migration, customer history tracking, privacy
compliance, customer search functionality
Lead discovery and oversee delivery of customer entity history service, enabling internal support
teams to trace and audit changes across all customer entities
Drive development of consumer privacy services for PII discovery and deletion, opt-out, and data-
sharing requests, reducing privacy request fulfilment time by ~50% while ensuring compliance
with U.S. consumer privacy laws and enhancing customer trust
Define and deliver customer search functionality using a dedicated search DB, enabling accurate
lookup via name, address, or phone. Improved search accuracy and performance by ~40% through
fuzzy search, optimized indexing, and query tuning, enhancing support team efficiency
Oversee development and maintenance of data migration and synchronization services to keep
customer data consistent across multiple platforms
Lead product discovery in collaboration with Customer Insights, Privacy, Access Management,
Analytics, and Engineering to gather requirements, validate assumptions, and define MVPs
Collaborate with engineering, QA, integration, legal, and compliance teams to deliver unified customer data services, ensuring API performance, stability, data
integrity, and operationalization of U.S. consumer privacy requirements
Conduct backlog refinement sessions to align engineering teams on scope, clarify priorities, and
prepare for sprint execution
Monitor service health and performance using Grafana and Dynatrace; work with tech teams to
resolve issues, reduce latency, and improve reliability
Streamline backlog management processes, increasing sprint predictability and reducing spillover
by ~70%
Support quarterly OKR planning, roadmap definition, and cross-team alignment to advance
customer-centric product goals

Product ManagementStakeholder Management

Accenture

Product Owner

Oct 2020 – Aug 2024 · 3 yrs 10 mos · Bengaluru, Karnataka, India · Hybrid

Building a PLM Product on Oracle PLM and a Recipe Management Product for a Global Conglomerate using Agile
Facilitating Product Discovery workshops, conducting client interviews to understand current business processes and pain points and to define future state
Refining and owning the Product Backlog - writing User Stories, defining Acceptance Criteria and Acceptance tests, preparing Wireframes and Flow Charts, assessing feasibility
Prioritizing the Product backlog based on business impact, effort, dependency and constraints
Collaborating with the Technical Product Architect, onshore Product Managers, Product Owners, and other stakeholders during Sprints
Leading multiple Integration projects (e.g. Sustainability, Transport Efficiency) by establishing direct collaboration with the client, third-party stakeholders, technical team, architect
Providing Demo of features and functionalities to the client and key stakeholders
Driving Process Improvement Initiatives and Automation opportunities
Implementing a Gen AI tool for comprehensive story development, code management, and test case development, enhancing efficiency and effectiveness in client projects.
Developing and maintaining a repository of product information and processes on SharePoint
Led the design and development of the Inventory Management module for the CGS Industry Asset ISC-Intelligent Supply Chain using Power BI, Machine Learning and Gen AI, thereby enhancing forecasting, business decision-making, visibility and accuracy to >90%
Conducted thorough Market research and competitor Analysis to gain a comprehensive understanding of the industry, enabling strategic decision-making
Partnered with stakeholders to define and manage the Product Roadmap and the Product Backlog; and to prioritize the backlog
Analyze Application Management through RFP responses, identifying key pain points, strategically proposing automation opportunities to address critical client challenges

JiraScrumProduct ManagementProduct Development

Indian oil corp limited

Marketing Strategy Intern

Apr 2019 – May 2019 · 1 mo

Project title: Marketing Strategy for Lubricants in the Four-stroke Two-wheeler Segment in the Guwahati Market
Objectives:
Industry Analysis of Four-stroke Two-wheeler Lubricants
Analysed the current marketing strategies of SERVO lubricant from IOCL
Conducted Market Research (Primary and Secondary research) to understand the market dynamics

Marketing ManagementMarket Analysis

Tata consultancy services

Functional Consultant (SAP:Materials Management)

May 2017 – Jun 2018 · 1 yr 1 mo · Pune, Maharashtra, India

I was a part of the "Procure-To-Payment" team working for an international client and supporting their day-to-day business processes and transactions.
My key accomplishments here include:
Worked for a Construction client as an SAP Materials Management (MM) Consultant
Analysed client requirements and devised customized solutions to optimize business processes
Played a pivotal role in driving Process Improvement initiatives and leading Customer-Centric Business Transformation, resulting in cost reduction and enhanced operational efficiency
Demonstrated proficiency in providing technological solutions for MM-Purchasing, MM-Inventory Management challenges and Logistics Management
Authored user manuals and functional specifications for customizations

Business-to-Business (B2B)Collaboration ToolsSAP ConsultingBusiness Analysis

Ibm

Functional Consultant (SAP:Materials Management)

Oct 2014 – May 2017 · 2 yrs 7 mos · Pune Area, India

I was engaged with both support and implementation projects as an SAP Material management and inventory management functional consultant. I gained experience of handling domestic clients during my tenure with IBM. I acquired good business process knowledge in supply chain management.
My key accomplishments here include:
Engaged with both support and implementation projects for an Indian Conglomerate
Worked and acquired knowledge on procure to payment cycle, special procurement processes such as Subcontracting, Vendor Consignment, Third Party, Pipeline, Stock Transport
Worked on issues related to Master Data, Mass Data Management, Reporting, Inventory Management – Goods Receipt and issue, Reservation, Returns Management, Physical Inventory
Coordinated cross-functional teams to provide integrated solutions to client’s problem
Conducted training for client’s staff on ERP usage and maintenance, ensuring satisfaction
Represented IBM in Hyper Care Support during project rollout, fostering client relationships

Functional SpecificationsBusiness-to-Business (B2B)SAP ConsultingSupply Chain Management