Jan 2025 – Feb 2026 · 1 yr 1 mo

• Driving end-to-end product strategy, development, and delivery for Dynamic Availability, AirPrice IQ, and Adaptive Pricing - proprietary solutions that enable airlines to rapidly sense and respond to market dynamics with optimized pricing. Leveraging marketplace data, traveler behavior, and competitive insights, these solutions apply advanced machine learning models to generate real-time recommendations that unlock incremental airline revenue growth.
• Delivered measurable business impact – enabled a North American airline to achieve a 330% revenue uplift through an on-site adoption workshop and hands-on product optimization guidance.
• Spearheading the launch of multiple industry-first innovations, positioning Sabre as a global leader in airline offer optimization and retail intelligence.
• Recognized for innovation excellence –
• 1st Place Winner, Sabre Global Big Pitch (30+ teams, 100+ participants): proposed NLP + RAG-based solution to simplify revenue & pricing optimization.
• 1st Place Winner, Sabre Global Hackathon: transformed the winning idea into a working prototype, demonstrating the future of Retail Intelligence.
• People leadership & talent development – managing and mentoring a team of next-generation Business Analysts, fostering skill growth and ensuring delivery excellence.
• Shaping future talent pipelines – leading university hiring initiatives across India, interviewing and onboarding new Business Analysts and Product Managers to drive Sabre’s long-term success in airline retailing.

Sep 2022 – Dec 2024 · 2 yrs 3 mos

• Defined and delivered product vision and strategy by authoring more than 140+ user stories, ensuring clarity of requirements and seamless alignment across development, QA, and delivery teams.
• Led roadmap and investment planning by prioritizing features based on customer value, business impact, and competitive positioning, directly influencing multi-million-dollar product investments.
• Conducted global on-site visits to airline hubs, shadowing users to deeply understand their day-to-day workflows, pain points, and decision-making processes - insights that drove enhancements to streamline user journeys and improve adoption.
• Represented the customer voice in all stages of product development, driving design and engineering decisions that enhanced usability, adoption, and long-term client satisfaction.
• Engaged with global airline customers and stakeholders, presenting roadmap updates, gathering product feedback, and identifying new revenue opportunities that shaped future product directions.
• Drove execution excellence by aligning cross-functional teams with a compelling vision, ensuring high-quality delivery within timelines and strengthening Sabre’s competitive edge in the market.
• Partnered with customers post-implementation to accelerate system adoption, directly contributing to measurable revenue uplift and operational efficiency gains for airline clients.

Aug 2022 – Aug 2022 · 0 mo

• Led multiple end-to-end airline solution implementations in parallel, overcoming technical and operational challenges to deliver high-quality outcomes on time and within scope.
• Delivered Sabre’s Dynamic Availability solution ahead of schedule for multiple major North American airlines, accelerating adoption and reinforcing Sabre’s position as a trusted partner.
• Partnered closely with airline clients during delivery cycles, building strong relationships and acting as a strategic advisor to ensure smooth implementation and system adoption.
• Collaborated with product and engineering teams to translate airline business needs into technical solutions, gaining hands-on experience in requirement gathering, scoping, and solution design.
• Streamlined delivery processes and proactively resolved issues, reducing implementation timelines and improving client satisfaction scores.
• Developed deep expertise in airline workflows and customer pain points, laying the foundation for transitioning into Product Management and influencing product roadmaps with customer-centric insights.

Apr 2022 – Jul 2022 · 3 mos

• Served as Subject Matter Expert (SME) for the end-to-end implementation lifecycle of airline pricing optimization solutions, guiding clients from Interactive Pilot Assessment (IPA) through transition to customer care.
• Collaborated cross-functionally with project managers, account managers, implementation teams, and developers to ensure successful delivery aligned with airline customer expectations.
• Led the data gathering and validation process prior to and throughout implementation, ensuring accuracy and integrity of inputs for AirVision Pricing and Revenue Management solutions.
• Conducted solution testing and validation at each execution phase, proactively identifying gaps and ensuring high-quality, reliable deliverables.
• Captured client practices and workflows during engagements, providing structured feedback to Solution Management teams to drive enhancements in pricing and revenue management products.
• Supported customer care teams in resolving post-implementation service requests (SRs), ensuring timely and effective resolution to maintain client trust.
• Mentored and onboarded new business analysts on pricing solutions, implementation processes, and airline workflows, significantly reducing ramp-up time and accelerating team readiness for project delivery.

Jul 2020 – Mar 2022 · 1 yr 8 mos

• Supported end-to-end implementation of Sabre’s AirVision Pricing & Revenue Management Suite for airlines across EMEA and APAC.
• Bridged communication between developers, architects, designers, and airline stakeholders, ensuring smooth translation of business needs into technical solutions.
• Designed prototypes, service models, and feedback mechanisms to capture client insights and continuously improve solution delivery.
• Conducted validation and acceptance testing, fine-tuning product performance pre-launch for stable, high-quality deliveries.
• Developed data scripts and reports to analyze airline revenue trends and support strategic decision-making.
• Key Achievements:
• Delivered the first-ever Dynamic Availability solution with multiple optimization runs, on time and with measurable business impact.
• Received formal client recognition for driving significant improvements in solution delivery and product quality.
• Pioneered an industry-first Proof of Concept on a Machine Learning–based Price Positioning Strategy model, presenting validated results to customers.
• Designed and delivered global knowledge-sharing sessions on Dynamic Pricing, strengthening internal expertise across Sabre.
• Successfully led the first Dynamic Availability implementation as lead SME, delivering Interactive Pilot Assessment and training sessions on time while overcoming multiple challenges.

Jan 2020 – Jun 2020 · 5 mos

• Gained foundational training in Airline Revenue Management principles, including demand forecasting, seat inventory control, and dynamic pricing strategies.
• Acquired hands-on exposure to Sabre’s Pricing & Revenue Management products, building an early understanding of airline commercial systems.
• Analyzed large airline datasets using statistical techniques and tools (R), generating reports that uncovered key revenue trends and insights.
• Developed dashboards and ad-hoc analyses to support senior analysts in identifying pricing opportunities and evaluating product performance.
• Contributed to knowledge sharing by documenting findings and methodologies, strengthening team analytical practices.