Rakesh K. Tewari

Business Development Executive

Delhi, India25 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record in sales management.
  • Expertise in customer service and retention.
  • Strong leadership in team management.
Stackforce AI infers this person is a B2B Sales and Service Delivery expert in the Technology sector.

Contact

trakesh66@yahoo.comLinkedIn

Skills

Core Skills

SalesTeam ManagementProject ManagementCustomer Service ManagementService Delivery ManagementCustomer Service

Other Skills

Business StrategyAnalytical SkillsSolution SellingCustomer RetentionDelegationCommunicationLeadershipConsultative SellingCustomer ExperienceAgile MethodologiesTeam BuildingPerformance ReviewsCustomer SatisfactionCustomer LoyaltyStrategic Thinking

Experience

25 yrs 9 mos
Total Experience
12 yrs 10 mos
Average Tenure
23 yrs 9 mos
Current Experience

Ibm

6 roles

Country Sales Manager

Promoted

Sep 2017 – Present · 8 yrs 8 mos · India

Team ManagementBusiness StrategySalesAnalytical SkillsSolution SellingCustomer Retention+20

Regional Manager- North

Promoted

Jan 2013 – Jan 2016 · 3 yrs · India

  • Managing revenue profit and services for Northern region across all the platforms for TSS
Team ManagementSalesSolution SellingCustomer RetentionDelegationCommunication+18

Country Service Delivery Manager

Jan 2009 – Jan 2012 · 3 yrs · India

  • setting up multi-vendor support services, organisation and processes in India for TSS.
Team ManagementFocal PointAnalytical SkillsProject ReviewsDelegationCommunication+17

Religional Service Delivery Manager- North

Promoted

Jan 2006 – Jan 2008 · 2 yrs · India

  • service delivery management for enterprise accounts for Northern enterprise/channel accounts.
Team ManagementFocal PointCustomer RetentionDelegationCustomer ExperienceProject Delivery+8

Senior Specialist

Promoted

Jan 2000 – Jan 2005 · 5 yrs

  • worked as specialist in IBM system X, system P, Storage platform with virtualisation, RHEL, VMWARE, VERITAS Rapplication Solution. Storage top gun for the year 2006-07.
Focal PointCustomer ExperienceCustomer ServiceProject Management

Resident Account engineer

Jan 1998 – Jan 2000 · 2 yrs

Customer Service

Pertec computers ltd

Senior Engineer

Jan 1995 – Jan 1997 · 2 yrs · India

Customer Service

Education

Lucknow University, Lucknow

Bachelor's degree

Jan 1990 – Jan 1993

Harvard Business School

Accelerated Management Program

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