Suraj Kumar Thakkar

Business Development Manager

Bhopal, Madhya Pradesh, India13 yrs experience

Highly Stable

Key Highlights

Over 12 years of experience in business operations.
Achieved 100% business growth across multiple states.
Expertise in sales strategy and customer retention.

Stackforce AI infers this person is a Sales and Training Professional with extensive experience in Retail and Manufacturing sectors.

Contact

Skills

Core Skills

SalesBusiness DevelopmentSales StrategyChannel DevelopmentSales TrainingCustomer EngagementSales ManagementTraining ManagementTechnical Training

Other Skills

BDMCustomer RetentionTrainingNew Hire TrainingCustomer ServiceLeadershipStrategic PlanningProduct TrainingMotivational SpeakingExecutive TrainingFranchise TrainingDealer TrainingTTTEssential TrainingNew Marketing Channels

About

Result-driven Zonal Growth Manager with 12+ years of experience in driving large-scale business operations, revenue growth, and multi-state expansion. Proven track record of delivering 100% business growth, managing cross-functional teams, and leading operations across 7 states. Expertise in sales strategy, channel development, CRM management, and customer retention with a strong focus on achieving and exceeding business targets.

Experience

13 yrs

Total Experience

2 yrs 10 mos

Average Tenure

1 yr 8 mos

Current Experience

Rcm

Zonal Business Manager (Training & Sales)

Sep 2024 – Present · 1 yr 8 mos · Bhopal, Madhya Pradesh, India · Hybrid

Managing end-to-end business operations across 7 states
Driving revenue growth and achieving zonal targets consistently
Leading and mentoring a team of 17 members
Monitoring CRM operations and ensuring timely resolution of issues
Planning and executing customer engagement & retention strategies
Expanding business through new store and franchise development
Key Achievements:
Delivered 100% business growth (2016–2025) across assigned zones
Successfully expanded operations across multiple states and locations
Strengthened distribution and improved customer retention through strategic initiatives
Improved operational efficiency and team productivity significantly

SalesBDMBusiness Development

Ifb industries ltd

Business Manager (Training & Sales)

Jul 2023 – Sep 2024 · 1 yr 2 mos · MP CG MH GJ Goa · On-site

Managed primary & secondary sales through franchise network
Drove sales growth via technician engagement and structured training
Developed new channels in Modern Trade & General Trade
Planned sales strategies for billing, stock movement, and liquidation
Key Achievements:
Achieved consistent sales growth through channel development
Strengthened franchise network and improved secondary sales

TrainingNew Hire TrainingSales StrategyChannel Development

Vestige marketing pvt. ltd.

2 roles

Area Sales Manager (Training & Sales)

Dec 2022 – Jun 2023 · 6 mos · On-site

Working in collaboration with Key Account Manager / Strategic Account Manager to achieve monthly sales goals.
Supporting sales through Sales/Product Training to the Vestige Distributors
Sales pitch to Preferred Customers/ Registered Customers
Making a structured plan with Key Account Manager every month for Madhya Pradesh
Vestige Store Management – Display, Activity Planning in the store, Offers Display, Connecting with VDS Partners
Manage all channels of Sales & Training – ILT, e-learning & mobile learning in the cluster of control.
Ensure provision of enablers / support to VDS Partners
Ensuring the Pin Migration of the Vestige Direct Seller Partners (VDSP)
Achieving the Cluster Sales targets

Customer ServiceLeadershipSales TrainingCustomer Engagement

Territory Sales Manager (Training & Sales)

Jul 2018 – Dec 2022 · 4 yrs 5 mos · On-site

Customer ServiceStrategic PlanningSales ManagementCustomer Engagement

I-core infotech

Process Trainer

Nov 2014 – Jul 2018 · 3 yrs 8 mos · Ahmedabad · On-site

Handling Customer Walk-in for the complaint/query for the services. Develop a strategy the team will use to reach its goal Provide any training that team members need Communicate clear instructions to team members Listen to team members' feedback Monitor team members' participation to ensure the training they providing is being put into use, and also to see if any additional training is needed Manage the flow of day-to-day operations.

New Hire TrainingTraining Management

First source solution

Process Trainer

Apr 2013 – Nov 2014 · 1 yr 7 mos · Bhopal, Madhya Pradesh, India

D2H Technical Training typically refers to a training program provided by D2H (Direct to Home) service providers, which are companies that offer satellite television broadcasting directly to consumers' homes. These training programs are designed to educate technicians or engineers who install, maintain, and troubleshoot satellite TV equipment and services. The technical training usually covers a range of topics such as: Installation Procedures: Detailed instructions on how to properly install satellite dishes, set-top boxes, and related equipment at customers' homes or premises. Maintenance and Repair: Techniques for diagnosing issues with satellite equipment and performing necessary repairs or replacements. Signal Reception: Understanding the principles of satellite signal transmission and reception, ensuring optimal signal strength and quality. Customer Service Skills: Communication techniques and customer interaction guidelines to handle service calls effectively. Safety Protocols: Guidelines for working safely with electrical equipment, heights (for installations), and other potential hazards

TrainingProduct TrainingTechnical Training