Jul 2024 – Oct 2025 · 1 yr 3 mos · On-site

• Directed the Process and Quality Team in executing comprehensive quality inspections of FMCG products, ensuring 100% compliance with industry standards and regulatory requirements. - Managed and coordinated audits at the Mother Warehouse, enhancing quality control protocols and maintaining thorough, accurate audit documentation for regulatory compliance. - Analyzed quality data and identified root causes of defects; implemented corrective actions that eliminated product defects, achieving a 100% reduction. - Developed and delivered targeted training programs focused on damage reduction, resulting in a measurable increase in team proficiency and operational efficiency. - Ensured strict adherence to quality standards by fostering effective collaboration with cross-functional teams, improving compliance and process consistency. - Coordinated with the store team to monitor in-transit product handling, reducing transit losses by 0.20% through proactive damage mitigation strategies. - Conducted regular store visits to inspect for in-transit damages; introduced process improvements based on findings to enhance product preservation. - Collaborated with 3PL service providers to minimize in-house and handling damages, boosting product integrity during storage and transit by 98%.

Dec 2022 – Present · 3 yrs 5 mos · On-site

• Led process and quality assurance initiatives for FMCG products to ensure compliance with industry standards. - Coordinated and managed comprehensive audits at the Mother Warehouse, enhancing operational efficiency. - Optimized and standardized quality control processes, maintaining detailed documentation of audit results. - Analyzed quality trends using data-driven methods to identify root causes and implement corrective actions. - Delivered targeted training programs to staff, achieving a significant reduction in product damage rates by 0.20%.