Rahul Singh

Operations Associate

Delhi, India7 yrs 9 mos experience

Most Likely To Switch

Key Highlights

Managed over 3,000 daily orders in dark store operations.
Led a team of 20-30 associates in fast-paced environments.
Proven track record in inventory control and SLA compliance.

Stackforce AI infers this person is a seasoned operations manager in E-commerce and Quick Commerce sectors.

Contact

Skills

Core Skills

Operations ManagementTeam LeadershipInventory Management

Other Skills

Microsoft ExcelAmazon nowZeptoAmazon RedshiftMaruti Suzuki private limited gurgao plantTeam ManagementInventory ControlLast MileSLA ComplianceProductivity ImprovementStore ManagementWarehouse OperationsOperations ImprovementQuality ControlMulti-Store Operations

About

Store manager – Amazon Now Tezz Location: Delhi NCR Managing daily dark store operations handling 3000+ orders/day Leading team of 20–30 associates (Picking, Packing, Dispatch) Managing roster, shift planning & manpower allocation Ensuring SLA & productivity targets Inventory control & shrinkage reduction Coordination with last mile delivery team Store Incharge / RSI – Zepto Managed quick commerce store operations Inventory accuracy & stock availability Order SLA & dispatch management Reduced order delays & cancellations Warehouse Associate – Amazon Worked in return order operations Quality check & process compliance Improved processing speed & accuracy Production Associate – Maruti Suzuki Worked in automobile manufacturing plant Followed safety & production standards

Experience

7 yrs 9 mos

Total Experience

4 yrs 4 mos

Average Tenure

7 yrs 9 mos

Current Experience

Zipco dart private limited

Process Assistant

– Present

Microsoft ExcelAmazon nowZeptoAmazon RedshiftMaruti Suzuki private limited gurgao plant

Amazon now

Process Assistant

Jan 2026 – Present · 5 mos

Managed end-to-end daily dark store operations handling 3,000+ orders per day. Led and supervised a team of 20–30 associates across picking, packing, and dispatch functions. Executed shift planning, roster management, and strategic manpower allocation. Implemented inventory control measures resulting in significant shrinkage reduction. Consistently ensured SLA compliance and met/exceeded productivity targets.

Team ManagementInventory ControlLast MileSLA ComplianceProductivity ImprovementOperations Management+1

Amazon

2 roles

Shift Manager

Jan 2025 – Jan 2026 · 1 yr

Oversaw shift-level warehouse operations with accountability for team performance and output quality. Monitored order processing accuracy and enforced quality control standards. Coordinated with cross-functional teams to improve throughput and reduce processing time.

Assistant Manager

Sep 2021 – Present · 4 yrs 9 mos

supervisor

Zepto

2 roles

Assistant Manager

Sep 2024 – Present · 1 yr 9 mos

Operations professional with 5+ years of experience in E-commerce, Quick Commerce and Manufacturing industry. Currently working as Process Assistant handling end-to-end Dark Store Operations including team management, inventory control, manpower planning and last mile coordination.
Proven ability to manage high order volume, improve productivity and maintain delivery SLAs. Looking for opportunities in Operations / Fulfillment / Last Mile / Store Management roles where I can contribute to business growth and scale operations.

Store ManagementInventory ControlWarehouse OperationsOperations ImprovementTeam ManagementOperations Management+1

Store Manager

Jan 2024 – Jan 2025 · 1 yr

Managed quick commerce store operations with strict focus on dispatch SLA adherence. Maintained inventory accuracy and ensured consistent stock availability. Identified and resolved root causes of order delays and cancellations.

Amazon (returns team)

Warehouse Associate

Jan 2021 – Jan 2024 · 3 yrs

Processed return orders end-to-end — inspection, grading, and restocking — maintaining quality compliance across high-volume daily workflows. Reduced processing errors by improving sorting accuracy, contributing to faster turnaround times for returned inventory.

Maruti suzuki india limited

Production Associate

Jan 2019 – Jan 2021 · 2 yrs

Worked in automobile manufacturing plant operations following ISO safety and production standards. Completed Industrial Training at Maruti Suzuki (2018–2019) as part of ITI certification.