Radha Raman Upadhyay

Operations Associate

Gaya, Bihar, India6 yrs 3 mos experience
Highly Stable

Key Highlights

  • Proven success in exceeding quality delivery targets.
  • Strong leadership in cross-functional team management.
  • Fluent in Hindi, English, and Bhojpuri for effective communication.
Stackforce AI infers this person is a skilled operations manager in the E-Commerce and Logistics sector.

Contact

Skills

Core Skills

Operations ManagementBusiness DevelopmentTeam Leadership

Other Skills

New Business DevelopmentTeam ManagementE-CommerceCapacity PlanningCost ControlChannel PartnersStrategic PartnershipsPartner Relationship ManagementVendor PartnershipsBusiness StrategyMicrosoft PowerPointMicrosoft OutlookChange ManagementInventory ManagementSupply Chain Management

About

As an experienced and results-driven operations manager, I am skilled in utilizing MS Office and other tools to streamline logistics and drive efficiency. With over 3 years of experience as a Last Mile Team Lead at Amazon, I have proven success in leading cross-functional teams to exceed quality delivery targets and enhance customer satisfaction. In my current role as a Channel Team Lead at Amazon in Gaya Bihar, I have gained invaluable experience in project management, leadership, warehouse management, logistics management, and delivery management. I have a track record of consistently meeting and exceeding targets, while maintaining high levels of quality and efficiency. Throughout my career, I have demonstrated a strong ability to build and maintain positive relationships with colleagues and clients, while leveraging my skills and expertise to drive business growth. As a skilled communicator, I am able to effectively convey complex information to diverse audiences, and I am always willing to lend a helping hand to team members. In addition to my professional experience, I have pursued a variety of extracurricular activities, including hobbies such as sketching, music, and watching cricket. I am also fluent in Hindi, English, and Bhojpuri, which has helped me communicate effectively with diverse groups of people. I hold an MBA from ICCMRT Lucknow, where I focused on marketing and operations. I also hold a B.Com from Mahatma Gandhi Kashi Vidyapith in Varanasi. Throughout my academic journey, I pursued a variety of internships and courses to enhance my skills and broaden my perspective. I completed an Organisational Leadership course from IIT Kharagpur (NPTEL) and a Digital Marketing course from Google. These courses have equipped me with valuable skills that I have been able to apply in my work. As a Meet and Greet Officer at NSDC in Varanasi, I gained experience in engaging with diverse groups of people and building relationships. This experience has proven valuable in my current role, where I work with teams from different backgrounds and cultures. I am now ready for new challenges and open to job opportunities. With my skills and experience, I am confident that I can make a valuable contribution to any organization I work for.

Experience

6 yrs 3 mos
Total Experience
6 yrs 3 mos
Average Tenure
6 yrs 3 mos
Current Experience

Amazon

4 roles

Operations Manager

Dec 2025Present · 5 mos

Operations ManagementBusiness Development

Channel Team Lead

Aug 2023Dec 2025 · 2 yrs 4 mos

Business DevelopmentNew Business Development

Team Lead

Promoted

Mar 2020Aug 2023 · 3 yrs 5 mos

Team LeadershipTeam Management

Team Lead

Aug 2019Nov 2019 · 3 mos · Varanasi Area, India

Hindustan coca-cola beverages pvt ltd

Internship Trainee

Jun 2019Aug 2019 · 2 mos · Varanasi Area, India

Itc limited

Sales Intern

Jan 2019Jan 2019 · 0 mo · Lucknow Area, India

  • Appointed as a sales trainee responsible for the cookies section of Metro Wholesale Cash and Carry Lucknow

Bajaj finserv

Marketing Intern

Oct 2018Oct 2018 · 0 mo · Lucknow Area, India

  • Worked as a Marketing Intern for pitching and make customer convinced for choosing Bajaj Card Payments at Lucknow

Education

INSTITUTE OF CO OPERATIVE AND CORPORATE MANAGEMENT RESEARCH AND TRAINING, LUCKNOW

Master of Business Administration - MBA — Business/Corporate Communications

Jan 2018Jan 2020

Indian Institute of Technology, Kharagpur

Nptel Online Certification Under HRD ministry — Organizational Leadership

Jan 2018Jan 2018

Mahatma Gandhi Kashi Vidyapeeth, Varanasi

Bachelor of Commerce (B.Com.) — Yearly based course

Jan 2013Jan 2016

Swami Harsewanand Public School - India

Intermediate — Commerce

Jan 2011Jan 2013

Happy Home English School

Matriculation — Maths

Jan 2009Jan 2011

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