UJJAL BOSE

Operations Associate

Kolkata, West Bengal, India18 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 20 years of leadership in after-sales service.
  • Expert in driving brand loyalty and profitability.
  • Strong background in operations management and team leadership.
Stackforce AI infers this person is a seasoned leader in after-sales service management within the technology sector.

Contact

Skills

Other Skills

TeamworkOperations ManagementCustomer SatisfactionTeam ManagementVendor ManagementBusiness DevelopmentCustomer Relationship Management (CRM)Partner ManagementEmployee EngagementData-driven Decision MakingExecutive Leadership360 Feedback

About

Driving long-term profitability and brand loyalty through two decades of strategic after-sales leadership and operational excellence

Experience

18 yrs 10 mos
Total Experience
6 yrs 3 mos
Average Tenure
13 yrs 4 mos
Current Experience

Samsung india

5 roles

Regional Service Manager

Promoted

Nov 2024Present · 1 yr 6 mos · On-site

Branch Service Manager

Feb 2021Oct 2024 · 3 yrs 8 mos · On-site

Branch Service Manager

Feb 2018Jan 2021 · 2 yrs 11 mos · On-site

Area Service Manager

Promoted

Nov 2015Jan 2018 · 2 yrs 2 mos · On-site

Process Audit

Sep 2012Oct 2015 · 3 yrs 1 mo · On-site

Redd communication india pvt limited

Regional Manager - Service

Feb 2011Sep 2012 · 1 yr 7 mos · Gurugram, Haryana, India

Redington india ltd

Asst. Manager

Mar 2007Feb 2011 · 3 yrs 11 mos · Chennai

Education

Dr. B.C. Roy Engineering College

Bachelor of Technology (B.Tech.)

Jan 2001Jan 2005

West Bengal University of Technology, Kolkata

Bachelor of Technology (B.Tech.)

Jan 2001Jan 2005

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