Oct 2023 – Mar 2025 · 1 yr 5 mos · Bengaluru, Karnataka, India · Hybrid

Apr 2023 – Oct 2023 · 6 mos · On-site

•  Lead initiatives on new delivery Partner Products, Manage logistics cost and Availability Pan-India.
•  Spearheaded the roll out project of Dedicated Supply model across 42 stores in 7 different cities. Reduced logistics cost by ~48% by achieving a cost optimization of INR 9.1 CR a month (CPT-Rs.78 to Rs.40 - 80K DD Order per day)
•  Led the GTM of three partner products: QMS, stockout and partner payouts.
•  Collaborated cross functionally to build sustainable products and enable faster launches of these product.
•  Managing 20+ vendors and Responsible for Procurement of Dunzo Daily Infrastructure with cash flow of yearly INR ~20M.
•  Lead the weekly/monthly city supply and business review meetings with the leadership team.
•  Manage stakeholder communication across multiple lines of business on operational milestones, process changes and escalation.

May 2022 – Mar 2023 · 10 mos · On-site

•  Managed Supply operations of Dunzo’s largest city in terms of business order volume of 2.2M.
•  Actively Managed a team of 21 and 13K+ Delivery Partners on Dunzo Platform.
•  Owned operation metrics and analysis, deep dived into various work streams to find levers and long-term structural solutions; Develop and implement internal operational processes to drive standardization across multiple teams.
•  Successfully managed to launch Dunzo Daily 19 mins grocery delivery with Dedicated Supply pool.

Oct 2021 – Apr 2022 · 6 mos · On-site

•  Redesigned the Supply process which ensured the DPs availability on platform through out the day, helped in bringing down the stockout of Delivery Partners from 26.5% to Sub 1%.
•  Launched 30+ Geos with effective planning and ensured Supply availability across Mumbai for Dunzo's B2B within a span of 2months.

Oct 2019 – Oct 2021 · 2 yrs · Bengaluru, Karnataka, India

•  Planning, developing, organizing & evaluating end to end logistics operations for Marketplace -Omni process (first mile, Middle Mile, Last Mile) in line with quality, speed, and productivity to achieve within time frame.
•  Redesigning the Processes to Improve Hygiene & Enable Scale up for Market place-Omni Modules.
•  Managed and Expanded First Mile Omni Pickups from 1.1k Stores to 2.5k Stores adding up 9 Cities in a span of 8months.
•  Ensured >95% of the pickups within TAT from Stores/WH to avoid breaches and meet customer shipment promise date.
•  Managed Next Day Delivery Pilot in Omni channel from “Packed to Delivery” attempt with success rate of ~97%.
•  Managed Bi-Weekly Business Review and worked closely with cross functional stakeholders for each business to ensure that their expectations are being met & surpassed.
• Handling 13 Omni Hubs & coordinating with 72 Pickup Centers on regular pickups.
•  Responsible for IT- Hardware Infra assets AOP, planning and procurement for BAU and Sale period for Hubs, Delivery Centers and Transport ops.
•  Ensured IT/Infra expenses against the AOP'2020 is maintained within approved budget with saving of INR 5.5cr annually.
•  Introduced GSM 550 SRF fabrics in collapsible movement trolley which is more durable with reduction in ~48% of price.
•  Introduced Honeywell EAD51 over Uruvo HHD with better features, cost and warranty, which saved overall cost of INR 1.2cr annually.
•  Introduced Rugged boot (HHD Cover) for HHD's, which helped in reduction in asset damage rate from 7% to 4% annually.

Nov 2018 – Oct 2019 · 11 mos

•  Managed end to end process for 35+ vendors with annual GMS of INR 660 million as a vendor account manager and helped them to grow their business with Amazon by 16.1%.
•  Managed Operations related to Shipment, Inventory, LBB, PO placing, Cost of product, Vendor’s agreement, Vendor Dispute and leading a team of 6 associates for multiple tasks.
•  Weekly monitored demand and forecast report to provide valuable suggestions to the vendors.
•  Increased products availability and reduced out of stock scenarios driven by lack of supply from 17.26% to 9.08 % by process streamline and vendor follow-ups.
•  Ensured Cloudtail selling products on platform with competitive price over other 3P Seller’s and help reduce losing sales to other competitive sellers from 21.58% to 11.97% within 6 months.
•  Negotiated effectively with vendors on Unhealthy Inventory for returns which saved INR 2.2Million.
•  Managed Weekly Business Review and worked closely with stakeholders for each business to ensure that their expectations were being met & surpassed.

May 2017 – Oct 2019 · 2 yrs 5 mos

•  Streamlined and Standardized “Cost Management” process for US marketplace for 30K+ tier 2 and tier 3 vendors and Implemented across 5 different marketplaces within Amazon.
•  Identified defects and process gap in Contra COGS tool for Price protection Agreement and rectified it which helped in reclaiming $1.2 Million.
•  Automated Purchase Price Variance vendor dispute resolution for Amazon US marketplace by creating algorithm which saved 2HC and later implemented the same for Amazon Canada marketplace.
•  Automated the Cost management process by using Selenium and VBA which leads to 0.6 HC savings for US marketplace and later implemented for all other Marketplaces within Amazon.

Dec 2014 – Mar 2017 · 2 yrs 3 mos · Pune Division, Maharashtra, India

•  Managed 55 vendors and Developed & implemented key strategies for the purchase of materials from global sources and responsible for handling various function such as RFQ, PO Release, Supplier Follow-Up, Effective Shortage Management, Inventory control, Managing and solving AP, Receiving and MRB Issues on time.
•  Worked for 2 projects for New Product Introduction and Sourced and Developed from more than 60+ suppliers.
•  Derived logistics operations and coordinated with freight forwarders for timely delivery of the materials.
•  Worked with Sister Sites to deplete the excess stock worth $0.2 Million and sell the excess inventory to Distributors for PPV gain and excess depletion.
•  Drove Internal Kaizen Work and successfully negotiated with vendors on MOQ reduction project which saved $0.4 Million.