Shiva Nagpal

Business Development Executive

Delhi, India7 yrs 8 mos experience

Key Highlights

Proven track record in business development and client relations.
Expertise in retention management and growth strategies.
Strong background in sales management across diverse industries.

Stackforce AI infers this person is a B2B SaaS professional with a focus on business development and client retention.

Contact

Skills

Core Skills

Business DevelopmentSales ManagementClient Relations

Other Skills

Business Growth StrategiesSalesRetention ManagementTeam LeadershipRevenue AnalysisTarget OrientationNew Business GenerationRevenue Cycle ManagementCustomer Relationship Management (CRM)Customer ServiceRelationship BuildingB2B MarketingE-commerceSmall BusinessBusiness Growth

About

Experienced Associate with a demonstrated history of working in the internet industry. Skilled in Trend Analysis, Adaptive Learning, Customer Service, Business Development, and Customer Relationship Management (CRM). Strong arts and design professional graduated in B.com Hns.

Experience

7 yrs 8 mos

Total Experience

2 yrs

Average Tenure

1 yr 9 mos

Current Experience

Delhivery

Manager - Retention & Growth

Aug 2024 – Present · 1 yr 9 mos · Gurugram, Haryana, India · On-site

Business DevelopmentBusiness Growth Strategies

Shipway

2 roles

Lead Manager - Business Development

Jun 2023 – Sep 2024 · 1 yr 3 mos · On-site

SalesSales Management

Manager - Business Development (B2C)

Oct 2022 – Jun 2023 · 8 mos · On-site

Client RelationsSales Management

Delhivery

3 roles

(Team Lead)Senior Associate - Business Development (International & Domestic)

Apr 2022 – Oct 2022 · 6 mos

New Client Onboardings | Cross-Border Relationships | Sales | XB- Growth | Revenue Management | Team Handling |

Sales Management

Associate - Regional Sales ( B2C, B2B & Cross Border )

Jan 2021 – Mar 2022 · 1 yr 2 mos

New Client Onboardings | Cross-Border Relationships | Sales | XB- Growth | Revenue Management |

Service Account Manager - Associate

Nov 2019 – Jan 2021 · 1 yr 2 mos

Key Account Manager | Business Development | Client Relationships | B2B & B2C Growth | Client Retention |

Zomato

2 roles

Escalation Specialist

Jan 2019 – Sep 2019 · 8 mos

Emails Escalations | Social Escalations | Help scout

Online Ordering - Associate

Jun 2018 – Jan 2019 · 7 mos

Customer Escalations | Customer Retention

Education

Maharishi Dayanand (PG) College

Bachelor of Commerce - BCom — B.com hons.

Jan 2015 – Jan 2018

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