Sep 2024 – May 2026 · 1 yr 8 mos · Singapore

Aug 2021 – Aug 2024 · 3 yrs · Dubai, United Arab Emirates

Dec 2017 – Jul 2021 · 3 yrs 7 mos · Dubai, United Arab Emirates

Apr 2015 – Nov 2017 · 2 yrs 7 mos · London, United Kingdom

Feb 2014 – Mar 2015 · 1 yr 1 mo · London, Greater London, United Kingdom

• I delivered regulated long-term financial solutions using a range of protection strategies and savings products to achieve client's unique needs. My role involved studying client's current financial situation comprehensively through a structured fact finding interview; followed with robust recommendations for their future. On a broader spectrum, my role also involved guidance around wills and trust deeds.

Nov 2009 – Jan 2014 · 4 yrs 2 mos · London, United Kingdom

• Managed portfolio of clients to fulfil their needs for the range of banking products.
• Assisted in training new colleagues.
• Worked in close co-ordination with other specialists like mortgage advisers and business managers to provide a seamless experience for the customer.
• Strong understanding about mortgage products and customer journey.
• Market / Competitor / General Economic / Business Environment knowledge.
• Knowledge of the Group's policy, Standards, local regulations and legislation for Anti Money Laundering.

Jun 2009 – Nov 2009 · 5 mos · Richmond, Greater London, United Kingdom

• I was part of the team responsible for generating additional sales for ESPN from customers who were already subscribing Sky services.
• It involved maintaining a database of customers identified via internal leads who would be potential targets for the business.

Apr 2008 – Jun 2009 · 1 yr 2 mos · London, United Kingdom

• I was independently responsible for recruiting and training the sales team on sales activities and customer service techniques.
• I managed a team of 5 people who were involved in direct/field sales.
• Wherever possible, I assisted the manager in setting up field teams, preparing processes and documenting service model.