Aishwarya Lodhi

Associate Consultant

India7 yrs 1 mo experience

Key Highlights

  • Expert in driving customer success and outcomes.
  • Proven track record in building high-performing teams.
  • Skilled in simplifying complex problems for business growth.
Stackforce AI infers this person is a Customer Success Manager with expertise in SaaS and Cloud industries.

Contact

Skills

Other Skills

Problem SolvingLong-term Customer RelationshipsCommunicationStrategic PlanningChurn ManagementChurnZeroJiraAccount ManagementCustomer ExperienceSoftware as a Service (SaaS)Business StrategyClient OnboardingTeam LeadershipCustomer EngagementAnalytical Skills

About

Building teams & driving customer outcomes. I’ve always been drawn to the space where technology meets real business outcomes — where products aren’t just used, but actually drive value. Over time, I’ve built my experience across the full customer lifecycle, from onboarding and adoption to retention and growth. What I enjoy most is helping customers move beyond just using a product to truly getting value from it — whether that’s improving how they work, scaling faster, or unlocking new opportunities. I naturally gravitate towards simplifying complex problems, asking the right questions, and connecting the dots between technical capabilities and business goals, working closely across teams to drive meaningful outcomes. Along the way, I’ve built and led customer success teams — focusing on creating environments where people can do their best work while delivering consistent, meaningful outcomes for customers. For me, customer success is ultimately about trust, clarity, and long-term partnerships — and when done right, it becomes a powerful driver of revenue, growth, and lasting business impact.

Experience

7 yrs 1 mo
Total Experience
1 yr 6 mos
Average Tenure
--
Current Experience

Confluent

Customer Solutions Consultant

Dec 2025Apr 2026 · 4 mos · India

Mongodb

Customer Success Manager

Apr 2024Jul 2025 · 1 yr 3 mos

Saas labs

4 roles

Sr. Team Lead (Global), Customer Onboarding

Promoted

Oct 2023Mar 2024 · 5 mos

Team Lead(Global), Customer Onboarding

Nov 2021Oct 2023 · 1 yr 11 mos

Customer Success Manager

Promoted

Nov 2019Oct 2021 · 1 yr 11 mos

  • Full Stack CSM

Customer Success Specialist

Jun 2018Oct 2019 · 1 yr 4 mos

Cs ladies - delhi chapter

Chapter Lead

Oct 2023Mar 2024 · 5 mos

  • https://www.linkedin.com/showcase/cs-ladies-delhi-chapter/

Paytm

Software developer intern

May 2017Jul 2017 · 2 mos · Noida, Uttar Pradesh, India

Education

Jaypee Institute Of Information Technology

Bachelor's degree — Computer Science

Jan 2014Jan 2018

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