Vijay Kumar — Business Development Executive

I am a dedicated and results-driven professional with a strong background in operations management, vendor management, and human resources. With over 7 years of experience in the logistics industry Currently, I serve as an Assistant Manager of Operations at CABT Logistics, where I oversee ODH/MDH franchise operations, manage manpower and tech vendors across India. My responsibilities include vendor onboarding, performance monitoring, agreement completion, and maintaining vendor payments ledger. By providing end-to-end ownership of vendor management, I ensure smooth operations and stakeholder satisfaction. Prior to my current role, I worked at Blinkit for over 5.5 years, holding the position of Senior Executive in Human Resources. During my tenure, I successfully managed 3PL vendors and last-mile operations, handling over 1.5 Lac shipments per month. I excelled in vendor management, escalation handling, and payment processing, and consistently monitored and reported vendor performance to management. Before joining as Executive in Human Resources , I served as a Station Manager for a delivery store, where I managed last-mile operations and successfully handled a high volume of orders. I demonstrated expertise in route planning, order assignment, and team management, ensuring smooth operations and timely deliveries. I excelled in resolving customer complaints and recovering lost and mishandled shipments, contributing to overall customer satisfaction. In my earlier career, I worked as a Team Leader at a delivery store, managing a large team of off-role employees. I successfully handled Grofers delivery operations and effectively managed escalations and RTO clearances. My strong leadership skills and attention to detail were instrumental in achieving operational excellence. I began my career as a Customer Relationship Executive at QFS Consultancy, where I built and nurtured relationships with corporate clients, ensuring exceptional service and driving sales of TATA Photon Data Cards. I regularly visited clients, provided excellent customer service, and successfully increased product sales to new clients. Throughout my career, I have developed strong skills in supply chain operations, vendor management, data management, team building, negotiation, and presentation. I am highly analytical, with a proven ability to resolve complex issues and drive process improvements. My achievements include successfully raising Flex Business shipments from 30K to 150K per month and being recognized for my contributions in Blinkit's official blog and LinkedIn page.

Stackforce AI infers this person is a logistics and operations management expert with extensive vendor management experience.

Location: South Delhi, Delhi, India

Experience: 9 yrs 11 mos