Sep 2023 – Dec 2023 · 3 mos · Remote

• Delivered engaging training on Technology Strategy & Execution for the ISB CDO program.
• Focused on aligning organizational vision with execution strategies to drive effective outcomes.
• Guided participants in defining problems and measuring success, enhancing their strategic thinking skills.

Jul 2020 – Nov 2023 · 3 yrs 4 mos · San Francisco Bay Area

• Led a team of Product Managers focused on solving complex revenue and user growth problems for Walmart’s Marketplace and general merchandise categories.
• Strategic Search Overhaul: Reset the Search product strategy to focus on business and customer experience growth levers which, along with efforts to improve retrieval, resulted in a multi-hundred million dollar GMV lift.
• Marketplace Growth: Drove substantial lift in marketplace item impressions and GMV by eliminating model biases, solving "cold start" challenges, and developing advanced seller insights.
• Product Quality: Designed and launched the Search Quality Excellence Program to identify and resolve systemic search issues by synthesizing feedback from customers, sellers, and merchants.
• Algorithm Optimization: Improved exposure for new items by implementing Explore-Exploit models and UX solutions.

Jul 2019 – Jun 2020 · 11 mos · Gurgaon, Haryana, India · On-site

• Oversaw India's leading music and video ecosystem with over 70M MAU, leading a cross-functional team of 12 PMs and analysts.
• User Growth: Led 2x growth in Wynk Music monthly active users by executing a cross-organization growth playbook in partnership with other Airtel organizations.
• Streaming Strategy: Defined the roadmap for the Xstream video app, establishing high-impact content partnerships and driving exponential revenue and user growth.

Jun 2018 – Jun 2019 · 1 yr · Gurgaon, Haryana, India

• the world’s 3rd largest hotel chain, focusing on supply growth and revenue operations.
• Revenue Optimization: Delivered significant topline growth by launching automated overbooking management, fraud control, and customer shifting solutions.
• Global Supply Expansion: Developed supply growth models for the China market, facilitating the rapid expansion to over 10,000 hotels within the first year.
• Prototyped solutions for solving property audit and navigation to hotel problems

Aug 2016 – Jun 2018 · 1 yr 10 mos · New Delhi Area, India

• Played pivotal role in Gaana's $115m fund raise from Tencent and Times Internet. Gaana's leadership in delivering world-class, and yet truly Indian, experiences to its users underpinned the current market leadership and future growth potential.
• Currently driving x-platform product-led growth initiatives to drive stronger market leadership. Gaana grew over 4.5x in last 18 months riding on superior listening experience, product innovation, and cheaper data. Key initiatives that have contributed to growth include:
• 1. Relentless elimination of friction and seamless UX across user journeys
• 2. Focus on personalized experience, powered by market-leading recommendation engine
• 3. Integration with 3rd party platforms with intent of 'Where there is music, there is Gaana'
• 4. Product feature innovation like social, voice assistant, transliteration, day/night theme
• 5. Performance optimization across platform, esp. in search, streaming/buffering/caching, app launch time, click-to-play time etc.

Nov 2015 – Jul 2016 · 8 mos · Gurgaon

• Catalog is the heart and search is the brain of e-commerce. My initiatives focused on building stronger heart that could drive conversion focused metrics on search, buyer interface, and seller platform side. Some of the key initiatives included comparison tool, recommendation engine, filtering and sorting improvements, and product detail/search result page content improvements. Worked extensively with category leadership, third party KPOs, front-end and seller product/tech teams, and search to drive growth.

Apr 2015 – Aug 2017 · 2 yrs 4 mos · Gurgaon, India

• Advised and actively worked with GoNutrio founding team on building a content + community + commerce platform in nutraceutical vertical.

Jan 2015 – Nov 2015 · 10 mos · New Delhi Area, India

• Led the charge for creating globally unique mobile-graph based approach to solve the ever-existing problem - local services search. As world has moved from yellow pages to web to mobile to on-demand, ways to find local providers have either stagnated to being utilitarian or demand a dramatic shift in behavior from consumers. Toost by Phone Warrior helps one find service providers trusted by their friends using the power of phone graph technology. Barring some odd routine job, everything in life requires recommendations - from plumber to painter, from doctor to spa, from tutor to coach. Weaving back the broken word-of-mouth social threads in the mobile space. Currently focused on product strategy and development, marketing and positioning, and business development areas.

Jun 2014 – Dec 2014 · 6 mos · Gurgaon, India

• Envisioned and built, in bootstrapped model, an analytics-driven product to help consumers cut through the clutter and chaos prevalent in RE market. Realizing focused on using simple analytical tools built on top of smart data that replicated the real-world buying behavior. Product had first-of-its-kind features like Needs Based Recommendation Engine, Property Indices (Connectivity, Livability, Lifestyle, Space Efficiency, Readiness - first to market with these), Dynamic Search Engine, and City Heatmaps along with buying guides. He also led marketing and created series of content collaterals for marketing.

Dec 2010 – Jun 2014 · 3 yrs 6 mos · Gurgaon, India

• Pioneered and led offshoring of Offering Development work for Accenture's industry verticals. It was first-of-its-kind initiative at Accenture to drive execution excellence in Accenture's offerings for Communications and High Tech across the solution stages – idea generation & selection, development, sales, and delivery. Recognized as highly valuable and successful program by CSO, Accenture and industry leadership, it has grown to almost all other industries. Partnered with practice leadership in enabling high performance offerings and led team of 10 top-notch consultants and analysts from top b-schools to achieve the goals.
• Developed Offering Lifecycle Management framework, including tools, checklists, and processes, to manage offerings and assets from ideation to retirement stage. Deliverables have been deployed for creating offering governance within AMC organizations
• Provided strategic support to annual strategic planning exercise by designing and executing comprehensive internal strategic readiness assessment across Industries and Growth Platforms with participation from over 2000 Senior Executives
• Collaborated with top leadership in driving the Offering Architecture Simplification program –very significant strategic initiative at Accenture – and contributed strongly with innovative ideas, tools, templates, and operational support
• Received multiple awards including The Extra Mile Award (twice), Leadership Achievement Award, and Good Samaritan Award.

Apr 2010 – Dec 2010 · 8 mos · Bengaluru Area, India

• Advisory role with Wipro Eco Energy in design and development of solution for transforming management of non-smart assets through technology intermediation to reduce energy consumption. Envisioned and co-created business requirements, performance dashboards, logical data model, and processes for transition and asset management. Engaged in pre-sales activities for US food retail giant, US bank, Indian energy company, Indian Telco, and Australian energy company in pre-sales activities
• Envisioned and created – in collaboration with other members of team – operations, monetization, and risk management models/frameworks for Cloud Computing services to be offered by Telcos

Jun 2001 – Jan 2009 · 7 yrs 7 mos · Gurgaon, Dallas, Shanghai

• Led development and testing of cutting-edge technology products in next generation communication technologies space collaborating with globally distributed teams. Worked in all areas of SDLC from requirements, design, development, testing, and delivery. Did development on Unix and RTOS for cutting edge modules in complex systems in Softswitch, SIP, IMS, UMA related technologies