May 2022 – Dec 2025 · 3 yrs 7 mos · Hyderabad, Telangana, India

• Integrated network-aware SKU selection, IaC-based topology, and cost modelling into cloud onboarding workflows, contributing to 30% faster migration and 20% uplift in Azure attach, delivered via Azure Networking AI Copilot.
• Launched Resiliency Insights & Validation, driving 500+ MAU within 3 months of preview by flagging misconfigurations, recommending topology improvements, and enabling chaos simulations for failover resilience.
• Introduced 1-click recommended defaults, quadrupling alert creation rate and doubling monitored fleet in 3 months.
• Achieved 20% MTTR reduction by integrating observability to accelerate connectivity issue detection and localization.
• Reduced incident volume 25% and COGS 15% YoY by enhancing self-healing measures via diagnostic automations.
• Received the One Microsoft Award for strategic incorporation of network resiliency in compute-led hub experiences.
• Earned the Customer Champion Award for leading recovery efforts across services, aligning engineering, product, and customer success teams to restore trust and ensure retention of strategic Azure customers post-escalations.
• Recognized by Azure SLT for integrating network planning into Azure Migrate, aligning cross-functional teams across multiple services, and evangelization at leadership demos, internal tech fairs, and partner focussed conferences.
• Shaped capability-building by mentoring early-career PMs, contributing to PM Bootcamp, and hiring loop evaluations.

Apr 2021 – Jun 2021 · 2 mos

• Defined North Star vision and MVP for Application Management as a Service, tackling key cloud adoption hurdles.
• Delivered phased roadmap and KPIs to guide product-led growth, evaluating workflows across 1P and 3P offerings.

Nov 2020 – Mar 2022 · 1 yr 4 mos

• As a part of the bITeSys club of IIM Shillong, we provided IT & Analytics enthusiasts with relevant content and a platform to interact and share industry-oriented skills & knowledge. In order to create challenging opportunities for our technophiles to enhance their skills, we arranged workshops, floated live projects and organized multiple competitions based on information systems, technology & analytics.
• Besides functional analytics, my focus was on seeding awareness and interest in the field of Product Management amongst our batchmates for which we came up with frequent short-term inhouse innovative problem statements soliciting solutions from interested participants. We formed a PM Interest Group to periodically discuss tech developments and interesting products.

Nov 2020 – Mar 2021 · 4 mos

• Proposed urgency-driven group-buying mechanics to boost conversion and lower CAC, informing promotion design.
• Designed loyalty and promotion modules outlined by loyalty and retention triggers driving higher AOV and LTV.
• Supported demand forecasting experiments with the Growth team to reduce deadstock and improve in-stock rate.

Aug 2018 – Jul 2020 · 1 yr 11 mos · Kolkata Area, India

• Delivered 16% lift in cart conversion by productizing contextual promotion and coupon logic in the checkout flow.
• Recovered 15% lost sales via back-in-stock notifications, personalized through behavioural and interest signals.
• Drove 5% organic traffic growth by enriching PDP metadata with images and deploying SEO-optimized sitemaps.
• Reduced drop-off by recommending in-stock alternatives on selection of OOS PDP variants, retaining purchase intent.
• Increased filter relevance and CTR from PLP and search by replacing generic sizing with measurement-based filters.
• Ranked 3rd in client organized hackathon for prototyping a virtual trial room to reduce returns and exchanges.

Mar 2018 – Apr 2018 · 1 mo · Kolkata Area, India

• Explored Model View Controller framework using Spring MVC to develop loosely coupled applications
• Collaborated with fellow interns to create a web application for a social blogging site using Spring MVC

Jul 2017 – Aug 2017 · 1 mo

• Learned and implemented concepts of web testing automation on a real world existing online application
• Automated and parameterized regression testing and report creation using Unified Functional Testing

Mar 2017 – May 2017 · 2 mos

• Conducted promotion campaigns across colleges in city and on social media to foster coding culture
• Spearheaded the registration campaign, apportioned volunteer outreach and prize distribution activities

Nov 2016 – Feb 2018 · 1 yr 3 mos

• Apportioned promotional and volunteer activities for IEM’s annual flagship cultural fest, IEMPACT
• Chaired the Out of the Box competition, the fest event having the highest number of participations

Oct 2016 – Dec 2016 · 2 mos

Jan 2016 – Feb 2016 · 1 mo · Kolkata, West Bengal, India

• Familiarized self with PHP and worked on multiple group-based tasks to generate dynamic web content
• Collaborated with fellow interns to engineer a Hotel Management System website using PHP and MySQL