Sep 2023 – Jun 2024 · 9 mos

• Managed 150 employees in a single shift ensuring smooth outbound operations.
• Supervised product packing and dispatch with zero breach in quality.
• Introduced Kaizen lean operations for warehouse efficiency.
• Handled inventory worth ₹15 crore (13 lakh FMCG units).
• Prepared MIS reports and RCA analysis for management.
• Ensured compliance in outbound dispatch and IRT processes.

Jul 2023 – Sep 2023 · 2 mos · Jammu · On-site

• Handholding and monitoring team performance composed of operations, seller operations and
• executives.
• Maintaining good rapport with sellers and be the first point of contact for resolution around seller
• pickup issues.
• To work closely with Hub & WH team to settle any disputes arising due to stock mismatches during
• pickups.
• Ensuring payments and debits are raised on timely basis to driver partners and ensuring motivation and
• harmony among driver partners.
• Responsible 5S (Sort, Set, Shine, Standardize and Sustain).
• Mix Bagging compliance complete within 4 hrs. from the vehicle place on dock.
• Responsible to make shipment delivery within TAT.
• Minimum knowledge on metrics, productivity closure and etc.
• Ready to take new challenges.
• Handle the team of 20-30 executive & GC.
• Maintain all compliance and should be done all process on time.
• Put compliance always be 100%.

May 2022 – Jul 2023 · 1 yr 2 mos · Gurugram, Haryana, India

• Manage the physical and accounting system of return inventory (DSR order).
• Trace blind and unexpected return inventory.
• Answer all calls and MIS mails from FC, related to return inventory.
• Analysis MIS and making Recovery Plans
• Focus on data analysis and troubleshooting problem.
• Provide complete RCA related to Short inventory on time.
• Dispatching the morning slot orders and afternoon slot orders within the mentioned slot time.
• Generated daily reports to maintain team performance, team review, & quality monitoring.
• Cash management of the SDP.

May 2022 – Apr 2023 · 11 mos

• Managed return inventory system (DSR orders) and blind returns.
• Provided RCA for short inventory and implemented recovery plans.
• Dispatched orders within defined slot times with zero delays.
• Handled cash management and allocation of transport vans.
• Prepared routes and supervised inbound and outbound inventory.
• Generated MIS reports for performance monitoring.

Jun 2020 – Jun 2022 · 2 yrs · Faridabad, Haryana, India · On-site

• I was operation executive at Udaan. Com. (FMCG) b2b and b2c. Planning of the vehicle coming loading and filling.
• Product handling around 2000 like Dairy frozen and butter Items
• Managing more than 25 peoples including inbound and outbound activity
• Managing 30000 Sq. fit Chambers from where serving Dairy food Materiel
• Preparations of Advance shipping notification / good receipt note.
• Generate Picking Transfer Order and Confirmation of All PTO’s
• Preparations of stock transfer note.
• Co-ordination with Replenishment
• Weekly reports maintaining and reporting to the Managements
• To ensure to full fill all requirement of the DC Labors / Pickers
• To ensure the dispatches moves on schedule time.
• To ensure the DC efficiency should be 100%
• To ensure the DC should be neat & clean.
• Coordinate with Transport team to deliver the goods
• To ensure the goods move to store on the basis of FIFO
• Material checking like qty and batches, expiry quality, carton make and model. Entry in oracle with issuing material.
• Checking dispatch boxes, sorting boxes and vendor wise.
• Over all responsible for all warehouse activities.
• On time dispatch D.o wise /PO wise, preparation of Challans. Making do sheet & dispatch of material as per D.o schedule. Accepted consumer and business client phone calls and emails to coordinate delivery schedules and logistics.
• Generated manifest of lading and and delivery receipts, while maintaining records of all transactions and deliveries.

May 2020 – Apr 2022 · 1 yr 11 mos

• Material routing as per buyer orders.
• Maintained daily MIS reports and billing records.
• Generated e-waybills and manifested inward inventory.
• Handled floor manpower and transportation operations.

Jun 2017 – May 2020 · 2 yrs 11 mos · Sarita Vihar, Delhi, India

• Developed and implemented SOS planning for the day shift, ensuring efficient execution.
• Regularly published the shift wash report on a daily basis to track performance and identify areas for improvement.
• Managed outbound operations including manual and robotics-based picking, packing, SLAM (scan, label, apply, manifest), sorting, and loading.
• Solved outbound-related issues to maintain smooth operations and timely delivery.
• Generated pick lists for manual picking, optimizing the order fulfillment process.
• Processed customer orders in outbound operations with a focus on maintaining high-quality packing standards.
• Tracked customer orders within specific and tight deadlines, ensuring on-time delivery.
• Oversaw team scalability based on customer demand, particularly during peak seasons like Diwali.
• Implemented and upheld 5S principles, ensuring a clean, organized, and efficient workspace.
• Conducted regular training sessions for associates on 5S practices and filled up and maintained the 4M sheet for process improvement.
• Ensured strict adherence to safety rules at all times and actively tracked and addressed near-miss incidents in the workplace.