Neeraj .

Operations Associate

Greater Delhi, India10 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Nearly 9 years of logistics management experience.
Expert in supply chain optimization and vendor management.
Proven track record in enhancing delivery performance.

Stackforce AI infers this person is a Logistics and Supply Chain Management expert with extensive experience in operational efficiency.

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Skills

Core Skills

Supply Chain ManagementLogistics ManagementSupply Chain Optimization

Other Skills

Third-Party Logistics (3PL)Strategic PlanningSix SigmaVendor ManagementTransportation ManagementCost ControlData AnalysisAnalytical SkillsThird-Party Vendor ManagementNegotiationLogistics DesignCost ManagementCarrier Performance ManagementDelivery TrackingOperational Planning

About

Offering nearly 9 years of experience in Logistic-Mid Mile,Last mile delivery,Supply chain management, logistics operations, inventory control,Planning part etc. Accomplished Logistics Manager offering valuable experience that includes the coordination, transportation, and delivery of goods. Offer expertise in key tasks such as organizing the safe and efficient storage and distribution of goods, and to ensure that orders are satisfied correctly. Exemplary record of ensuring stock is maintained and moved efficiently while providing great customer service.

Experience

10 yrs 8 mos

Total Experience

1 yr 6 mos

Average Tenure

2 yrs

Current Experience

Flipkart

Area Manager

Jun 2024 – Present · 2 yrs · Delhi, India · On-site

Zepto

Logistics Manager

Oct 2022 – Jun 2024 · 1 yr 8 mos · Gurugram, Haryana, India · On-site

Supply Chain OptimizationThird-Party Logistics (3PL)Strategic PlanningSix SigmaSupply Chain ManagementVendor Management+9

Snapdeal | acevector group

Cluster Head-Last mile

May 2022 – Sep 2022 · 4 mos · Gurugram, Haryana, India · On-site

Lead Implementation of delivery programmed Change from dedicated to
crowdsourcing.
Manage Carrier Performance and relationship nationwide.
proper control on Mandate shipment as well as (D0) shipment.
Planning and proper command on OFD before timeline.
Performance measure on the basis of FDDS,RASR,Attempt,Pending.
Publish report and controlling delivery on time based.
Work on RTO on daily basis to clear from hub after tripsheet generation.
Track performance hub wise, state wise,RO wise for better peniteration.
Keep track performance of hub on the basis of SWOT.
Track on Customer complain and resolved on day to day basis.
Lead all 15 hub operation including men power and other challenge.
Keep track of undelivered shipment through report and call recording of
customer and try to re-attempt shipment if found and error.
Giving proper training to Area Manager, TL and Rider to follow SOPs of
company as per guideline.
Making new Shipment partner, cost negotiation,improve the services.
Work on Functional breach percentage and planning to reduce with
solution on daily basis.
Timely working on various report to track the performance meter.

Dj group

Category Manager

Feb 2020 – Mar 2022 · 2 yrs 1 mo · Delhi, India

Building the category strategy and execution plan.
Identification and Development of relationships with key brand and vendors.
Owning customer experience metrics and data quality.
Weekly and monthly tracking of category metrics to monitor goals and diving deep where needed to drive continuous improvement.
Process development, operational planning to support forecasting and new launches
Influencing executive decision-makers, helping them to understand the brand, desired product positioning, key points of difference, and target customer.
Partnering closely with cross functional teams including the Other Hardline category teams, marketing, legal, finance, to deliver on goals.
Responsible for the top line and bottom line for their respective category.