Ramneek Gupta

Product Manager

Bengaluru, Karnataka, India12 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in product management and strategy.
Expertise in enhancing customer experience and retention.
Strong background in launching successful e-commerce initiatives.

Stackforce AI infers this person is a Product Manager with expertise in E-commerce and Fintech industries.

Contact

Skills

Core Skills

Product ManagementProduct StrategyCustomer ExperienceUser Acquisition

Other Skills

Customer ResearchCross-functional CommunicationData AnalysisAnalyticsRapid PrototypingAlgorithmsData StructuresDebuggingComputer ScienceProgrammingAgile Project ManagementBusiness StrategySoftware DevelopmentStart-upsProject Management

About

I'm a skilled Product Manager with 3 years of hands-on experience in the field. Currently, I work as an AVP Products and am working on creating successful customer offerings in the financial services sector. I'm adept at customer research and product road-maps, product and project management, cross-functional communications, and more. Prior to my current role, I worked as a Product Manager with one of India's largest eyewear company, Lenskart.com & built the Omni-Channel returns and refunds portfolio. I have also worked with an eCommerce startup, Zopper.com & built consumer facing Android and iOS apps where I worked over User acquisition, retention strategies other than order flows. I hold a MBA degree from Indian Institute of Management Calcutta (India) and B.Eng.(Hons) in Computer Engineering from Birla Institute of Technology and Science - Pilani (India)

Experience

12 yrs 1 mo

Total Experience

2 yrs

Average Tenure

6 yrs 6 mos

Current Experience

Amazon

3 roles

Sr Product Manager Tech - Ads

Apr 2026 – Present · 1 mo

Senior Product Manager

Promoted

Jul 2022 – Mar 2026 · 3 yrs 8 mos

Product Manager

Sep 2019 – Jun 2022 · 2 yrs 9 mos

I launched ‘Product Sampling’, a new capability to help Brands introduce their products to potential new customers and increase their overall Brand awareness. Via this capability, Brands can reach out to a targeted set of potential customers on Amazon via sample packs to help them experience their products, and create opportunities for a repeat purchase.

Product ManagementProduct Strategy

Anand rathi financial services limited

Product Management

May 2018 – Aug 2019 · 1 yr 3 mos

Lenskart.com

Product Manager

Sep 2016 – Sep 2017 · 1 yr · New Delhi Area, India

Established a pan-India omni-channel product return network, accounting a boost in NPS
Revamped refund methodology to reduce the time taken; leading to increase in repeat orders
Implemented speedy delivery of contact lens within 6 hours of order leading to growth in orders
Worked extensively on Instant Refund to customers resulting in lower net returns; avg. ticket size increased
Improved capacity/person for order fulfilment by 75% in May’17 by pairing orders & eye-frames

Product ManagementCustomer Experience

Zopper.com

Product Manager - Consumer Platform

Jul 2015 – Sep 2016 · 1 yr 2 mos · Noida Area, India

Managing consumer platform for android & iOS with a 25,000+ DAU base pan-India
Integrated Bajaj Finserv EMI Payment Gateway to improve financing options for end user and improve order/day
Spearheaded wallet campaign targeting 100K+ users in a month
Improved order diversion accuracy by creating a unique formula taking into effect price, fulfillment ratio, distance and selection of a retailer
Reduced 1st week android un-install cohort making analytics fueled improvements
Boosted new user influx MoM by redesigning in-app referral screen to generate more appeal
Conceived and implemented Fair Usage Policy that identifies not-so-genuine orders placed
Projected impact on ~200k+ users for improved experience by launching demo & installation services

Product ManagementUser Acquisition

Microsoft

Program Manager Intern

Apr 2014 – May 2014 · 1 mo · Hyderabad Area, India

Brainstormed, scoped and devised a project for “Mobile-only expressions” on Windows and Android platforms as a Program Manager.
Analysed existing user feedback and user research to draw useful insights about the project.
Delivered detailed feature overview spec to capture the business and technical justification within steep deadlines
Collaborated with UX designer for defining the user experience of the app and writing “functional specifications”
Eased 4 developer interns and 1 UX designer intern on the project to bring them up to speed.
Led a team of one designer intern and 4 software developer interns to deliver prototypes
Received appreciation for the prototype demonstration to SATYA NADELLA and Will Kennedy, corporate vice president

Cisco systems

Software Engineer

Sep 2011 – May 2013 · 1 yr 8 mos · Bengaluru Area, India

Software Development for the ASR 903
Worked in systems as well as IM and ha-infra.
Added variety of medium and long range transceivers for ASR 903.
Worked intensively on in-service online upgrade of ASR 903, which is an USP of ASR 903 platform.
Whatever else it took to get it to ship

Broadcom

Intern

Jul 2010 – Dec 2010 · 5 mos

Automation of Certification of Audio-Receiver chips in Set-top box. The automation part covered recording of audio signals, processing them, comparing them with standard audio signals, preparing comparison logs and graphs. All through a set-top box connected to a network.