Sanjay Kumar Gupta

Operations Associate

Kolkata, West Bengal, India16 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Stackforce AI infers this person is a Retail Operations Manager with expertise in sales and team management.

Operations ManagementSales

Territory Account ManagementSales OperationsTeam ManagementBusiness DevelopmentTeam LeadershipCustomer ServiceCompetitive Analysis

16 yrs 4 mos

Total Experience

2 yrs 4 mos

Average Tenure

3 yrs 9 mos

Current Experience

Sep 2022 – Present · 3 yrs 8 mos · Kolkata, West Bengal, India · On-site

As the Operations Manager at iDestiny (Apple Franchise), I oversee the end-to-end functioning of multiple retail stores. My role is multi-dimensional and involves ensuring seamless store operations, driving sales performance, and maintaining optimal stock levels.
I am responsible for developing and executing strategies to increase footfall and conversion, while also managing the inventory to align with sales trends and Apple’s merchandising standards. I coordinate closely with store managers to monitor daily operations, ensure compliance, and maintain a premium customer experience.
I am responsible for developing and executing strategies to increase footfall and conversion, while also managing the inventory to align with sales trends and Apple’s merchandising standards. I coordinate closely with store managers to monitor daily operations, ensure compliance, and maintain a premium customer experience.
One of my key responsibilities is team management — which includes hiring, training, and mentoring staff to ensure they are aligned with the brand's standards and sales targets.
My approach is proactive and data-driven, ensuring that each store not only meets its targets but also maintains Apple’s brand excellence in retail.

Territory Account ManagementOperations ManagementSales OperationsSales

Jan 2022 – Jun 2025 · 3 yrs 5 mos · Kolkata, West Bengal, India

Feb 2019 – Jan 2022 · 2 yrs 11 mos · Kolkata, West Bengal, India

Handling Market of CE (Consumer Electronics) Channel as available in different locations and total responsible about the Market for the presence of VIVO and to increase the Market Share in to the Outlets with competitor.
To manage Total Tertiary & Secondary of the Market.
Managing the Team of VBA (Vivo Brand Advisor) motivate them, communicate new products and provide Training on it to make them grow Tertiary into their respective Outlets.
Increasing the per outlet share of VIVO Products.
Developing VIVO presence in my given market through Promotional Activity & providing Marketing guidance into the Market.
To keep track of the image of the product & the competitor’s activities.

Jan 2018 – Jan 2019 · 1 yr · Kolkata, West Bengal, India

Handling Market of Kolkata Central Market along with ISD.
To manage Total Tertiary & Secondary of the Market.
Managing a Team 25 ISD (Lava role) motivate them, communicate new products and provide Training on it to make them grow Tertiary into their respective Outlets.
Increasing the per outlet share of LAVA Products.
Developing LAVA presence in my given market through Distribution & Retail Set up.
To keep track of the image of the product & the competitor’s activities.