May 2023 – Feb 2024 · 9 mos · Sunnyvale, California, United States · On-site

• Defined a 2-year product strategy and roadmap for the Item Affinity AI product, optimizing fulfillment and achieving $100M in annualized savings.
• Partnered with data science and engineering teams to develop AI/ML-driven insights, enhancing search and product recommendations, projecting a $2.3B GMV growth.
• Delivered a business intelligence dashboard to reduce fulfillment inefficiencies and address a $400M annual split order challenge.

Jan 2022 – Dec 2022 · 11 mos

• Led development of scalable fulfillment solutions integrating AI/ML algorithms to optimize partner earnings, capacity planning, and customer experience.
• Built intelligent matchmaking algorithms and demand-shaping models to enhance job distribution efficiency and reduce unfulfilled demand
• Spearheaded cost-optimization initiatives through hub optimization and slot management strategies, driving efficiency and profitability for high-impact services

Jul 2021 – Dec 2021 · 5 mos

• Managed key products including subscription, bundles, referrals & gift cards, and social media shares to drive customer growth at Urban Company.
• Developed strategies to improve repeat sales, drive customer acquisition, and increase brand advocacy through innovative product management.
• Collaborated with cross-functional teams to implement successful product initiatives and drive new user acquisition and engagement.

Aug 2019 – Jun 2021 · 1 yr 10 mos · New Delhi, Delhi, India

• Drove e-commerce growth ($250M topline) on major B2C and B2B platforms for a multi-national client
• Led development of digital products for the world's 2nd largest Zinc producer.
• Received FY21 Catalyst Award for outstanding performance and innovative ideas.

Apr 2019 – Aug 2019 · 4 mos · Gurugram, Haryana, India · Hybrid

• Led the development of engagement features for an early-stage EdTech platform, leveraging user insights to enhance retention and drive active participation.

Apr 2018 – Jun 2018 · 2 mos · Greater Delhi Area

• Led post-merger integration for a global BFSI firm, streamlining operations and enhancing efficiency.
• Spearheaded finance transformation for a US-based Research & Advisory firm, optimizing financial processes.
• Secured a return offer at Deloitte Consulting based on exceptional performance during the internship.

May 2016 – Jul 2016 · 2 mos · Bengaluru, Karnataka, India

• Awarded return offer basis stellar performance during the summer internship
• Developed a predictive click-through rate (CTR) model using machine learning and NLP techniques to analyze customer behavior and content effectiveness.
• Built a prototype for an AI-powered email authoring tool, offering intelligent content suggestions to enhance marketing engagement.
• Conducted in-depth data analysis and feature engineering, leveraging large-scale social media data to drive actionable insights for personalized marketing.

May 2015 – Jul 2015 · 2 mos · India

• Co-authored IEEE paper on "Total Variation Measurement Decoding (TVMD)" for reliable wireless transmission in Smart Grids.
• Conducted research on Robust Wireless Communication for Dynamic State Estimation in Smart Grids.
• Collaborated with Prof. Aditya Jagannatham and Dr. Ankit Kudeshia at SURGE, IIT Kanpur.