Dilip R.

Business Development Executive

Hyderabad, Telangana, India10 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in digital marketing strategies for online gaming.
Proficient in user acceptance testing for new game launches.
Strong collaboration skills with cross-functional teams.

Stackforce AI infers this person is a Digital Marketing Specialist in the Online Gaming industry.

Contact

Skills

Core Skills

Casino GamingCasino Operations BudgetingDigital MarketingContent DevelopmentContent ManagementStakeholder ManagementCustomer Support

Other Skills

PropositionUser Acceptance TestingMicrosoft OfficeContent Management Systems (CMS)Customer ServiceCommunicationKey Performance IndicatorsOnline GamingMarketing Campaign ManagementCampaignsSnowKPI ReportingGaming IndustryDigital Asset ManagementCross-Selling

About

Provide campaign or promotion digital assets to OPS & CMS via JIRA for the build and execution. Review and approve content for player CRM communications (email, inbox, toaster, sms & message). Assist and collaborate with BI, commercial marketing and brand in building real time strategies to improve online player journeys and bonus cost. Sanity check of the website. UAT of new games and provide feedback to product teams.

Experience

10 yrs 10 mos

Total Experience

2 yrs 8 mos

Average Tenure

3 yrs 6 mos

Current Experience

Ivy

2 roles

Senior Propositions Associate - UK Gaming (Casino)

Promoted

Feb 2025 – Present · 1 yr 4 mos

Assist and collaborate with BI, commercial marketing and brand in building real time strategies to improve online player journeys and bonus cost. Sanity check of the website. UAT of new games and provide feedback to product teams.

Casino GamingCasino Operations Budgeting

Propositions Associate - UK Gaming

Dec 2022 – Mar 2025 · 2 yrs 3 mos

Provide campaign or promotion digital assets to OPS & CMS via JIRA for the build and execution.
Review and approve content for player CRM communications (email, inbox, toaster, sms & message). Assist and collaborate with BI, commercial marketing and brand in building real time strategies to improve online player journeys and bonus cost. Sanity check of the website. UAT of new games and provide feedback to product teams.

PropositionUser Acceptance TestingDigital MarketingContent Development

Uber

Content Specialist II

Feb 2019 – Jun 2022 · 3 yrs 4 mos · Hyderabad, Telangana, India

Build and update support logic & policies, email templates and other content for US & CANADA Consumer Account & Payment, Trips
Interact with stakeholders on a daily basis to maintain and expand the knowledge base to cater to the dynamic business needs.
Collaborate with product & internal operations teams alongside stakeholders’ operations teams to develop content.
Work closely with project managers to develop content for product launches, policy updates and resolve content requests.
Generate insights to cover the loopholes within a support logic.

Microsoft OfficeContent Management Systems (CMS)Content ManagementStakeholder Management

Amazon

Customer Service Associate

May 2016 – Feb 2019 · 2 yrs 9 mos · Hyderbad

Assisted customers in expediting orders and correcting post-sales problems by communicating with customers primarily through mail, chat and phone.
Utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Customer ServiceCommunicationCustomer Support