May 2022 – Aug 2023 · 1 yr 3 mos · Gurgaon

• At Amazon, I led core components of the shipment control and delivery orchestration platform, shaping how customers manage their orders across a complex global network. By clarifying priorities, strengthening cross-functional alignment, and working closely with engineering teams, I helped build systems that improved visibility, reduced operational friction, and scaled reliably across regions. With a balanced, data-led approach, I focused on simplifying decision pathways for users and internal teams alike, while steadily elevating the quality and resilience of the product.

Apr 2020 – May 2022 · 2 yrs 1 mo

• At InfoEdge, I steered major elements of the Jeevansathi experience—from conversations to retention—bringing clarity to product priorities and user needs. Working closely with cross-functional teams, I introduced features like video profiles, safer calling experiences, and personalized recommendations. I emphasized thoughtful problem-solving and incremental, trust-building improvements that supported both user value and business growth.

Jun 2018 – Apr 2020 · 1 yr 10 mos

Dec 2017 – May 2018 · 5 mos · Bangalore

• At Amazon, I owned key parts of the P2P buying and discovery experience, helping streamline how customers found, evaluated, and purchased long-tail and pre-owned selection. I collaborated closely with global engineering and CX teams to introduce clearer buying workflows, richer product signals, and safer buyer–seller interactions. My focus was on reducing friction, improving transparency, and making the overall experience more intuitive—balancing operational realities with meaningful, user-centric improvements.

Apr 2015 – Nov 2017 · 2 yrs 7 mos · Bangalore

Aug 2014 – Oct 2014 · 2 mos · Bengaluru Area, India

• I worked on launching e-learning and digital education products on Junglee by Amazon, using user research and curated selection mapping to shape a focused, high-intent category. Through close collaboration with sellers and internal teams, I supported a phased rollout built on real user needs and long-term growth.

Jun 2012 – May 2013 · 11 mos · Bengaluru Area, India

• At SAP Labs, I worked on information lifecycle management for large-scale enterprise systems, focusing on data retention, archival pipelines, and compliance workflows. I partnered with senior engineers to diagnose complex system issues, optimize ILM behavior, and deliver enhancements that improved the performance, reliability, and audit readiness of core SAP modules.