Rammohan Dangi

Operations Associate

Indore, Madhya Pradesh, India10 yrs 4 mos experience

Key Highlights

Experienced in managing logistics and supply chain operations.
Proven track record in customer service and satisfaction.
Strong leadership skills in team management and training.

Stackforce AI infers this person is a Logistics and E-commerce Operations Specialist.

Contact

Skills

Core Skills

Last MileCustomer ServiceLogistics ManagementSupply Chain ManagementPeople Management

Other Skills

First MileCustomer Service ManagementCustomer SatisfactionNegotiationReverse LogisticsWarehouse Management SystemsCustomer EngagementBusiness DevelopmentSwiggyKey AccountsNew Business OpportunitiesClient RelationsTrainingSales FinanceRetail

About

Team lead at Flipkart E commerce operation.

Experience

10 yrs 4 mos

Total Experience

1 yr 9 mos

Average Tenure

1 yr 3 mos

Current Experience

Blue dart

Senior Operations Executive

Feb 2025 – Present · 1 yr 4 mos · Indore, Madhya Pradesh, India · On-site

Service centre Head -Last Mile operation - First Mile Operation

First MileLast MileCustomer ServiceCustomer Service ManagementCustomer SatisfactionNegotiation

Career break

Health and well-being

Jun 2024 – Dec 2024 · 6 mos · Indore, Madhya Pradesh, India

Due to my Medical condition, I was on a break.

Zomato

Fleet operation Lead

Jan 2022 – Jan 2024 · 2 yrs · Indore, Madhya Pradesh, India · Hybrid

Lead and manage a fleet of delivery partners in the allocated area
Help ensure supply sufficiency as per order demand and a flawless customer experience
Conduct regular field meetings, communicate effectively with delivery partners to resolve any issues/concerns raised by them
Track performance metrics, identify performance issues promptly and take corrective action where necessary
Drive engagement to minimise attrition and maintain healthy levels of logins within the assigned locality
Train delivery partners on best practices and SOPs to ensure a seamless delivery experience
Hands-on experience with on-ground conflict management

Supply Chain ManagementLogistics ManagementReverse Logistics

Flipkart

Team Leader 2

May 2019 – Jun 2021 · 2 yrs 1 mo · Madhya Pradesh, India · On-site

Rider Management, Workforce Management, Inventory Reconciliation, Hub Layout Management & Escalation Management

People ManagementWarehouse Management SystemsSupply Chain ManagementCustomer EngagementBusiness Development

Vippy industries ltd.

Sales Officer

Jun 2018 – Jan 2019 · 7 mos · Madhya Pradesh, India · Hybrid

Achieve growth in sales for the company in the given territory by visiting the market personally and deploying the sales team.
Responsibilities
Distributors – appoint, set terms, define territory, Motivate, manage
Sales – Secondary sales to retailers and institutions
Development – create new outlets, promote more SKUs in existing outlets, improve relationship with retailers and wholesalers
Branding – In shop activities, talking to consumers, signboards, hoardings, social media
Outlet Data – Collect and organize outlets data into beats and distributors
Sales Plan – PJP setting, sales forecasting, route coverage
Coordination – with distributor, distributor salesman, supply driver, office, finance

Ruchi soya industries ltd

Sales Manager

Jul 2014 – May 2018 · 3 yrs 10 mos · Indore

Developing sales plans and strategies to achieve sales targets. Building and maintaining relationships with retailers and distributors. Conducting market research to identify customer trends and preferences. Implementing marketing activities to promote FMCG products.