Rammohan Dangi

Operations Associate

Indore, Madhya Pradesh, India10 yrs 4 mos experience

Key Highlights

  • Experienced in managing logistics and supply chain operations.
  • Proven track record in customer service and satisfaction.
  • Strong leadership skills in team management and training.
Stackforce AI infers this person is a Logistics and E-commerce Operations Specialist.

Contact

Skills

Core Skills

Last MileCustomer ServiceLogistics ManagementSupply Chain ManagementPeople Management

Other Skills

First MileCustomer Service ManagementCustomer SatisfactionNegotiationReverse LogisticsWarehouse Management SystemsCustomer EngagementBusiness DevelopmentSwiggyKey AccountsNew Business OpportunitiesClient RelationsTrainingSales FinanceRetail

About

Team lead at Flipkart E commerce operation.

Experience

10 yrs 4 mos
Total Experience
1 yr 9 mos
Average Tenure
1 yr 3 mos
Current Experience

Blue dart

Senior Operations Executive

Feb 2025Present · 1 yr 4 mos · Indore, Madhya Pradesh, India · On-site

  • Service centre Head -Last Mile operation - First Mile Operation
First MileLast MileCustomer ServiceCustomer Service ManagementCustomer SatisfactionNegotiation

Career break

Health and well-being

Jun 2024Dec 2024 · 6 mos · Indore, Madhya Pradesh, India

  • Due to my Medical condition, I was on a break.

Zomato

Fleet operation Lead

Jan 2022Jan 2024 · 2 yrs · Indore, Madhya Pradesh, India · Hybrid

  • Lead and manage a fleet of delivery partners in the allocated area
  • Help ensure supply sufficiency as per order demand and a flawless customer experience
  • Conduct regular field meetings, communicate effectively with delivery partners to resolve any issues/concerns raised by them
  • Track performance metrics, identify performance issues promptly and take corrective action where necessary
  • Drive engagement to minimise attrition and maintain healthy levels of logins within the assigned locality
  • Train delivery partners on best practices and SOPs to ensure a seamless delivery experience
  • Hands-on experience with on-ground conflict management
Supply Chain ManagementLogistics ManagementReverse Logistics

Flipkart

Team Leader 2

May 2019Jun 2021 · 2 yrs 1 mo · Madhya Pradesh, India · On-site

  • Rider Management, Workforce Management, Inventory Reconciliation, Hub Layout Management & Escalation Management
People ManagementWarehouse Management SystemsSupply Chain ManagementCustomer EngagementBusiness Development

Vippy industries ltd.

Sales Officer

Jun 2018Jan 2019 · 7 mos · Madhya Pradesh, India · Hybrid

  • Achieve growth in sales for the company in the given territory by visiting the market personally and deploying the sales team.
  • Responsibilities
  • Distributors – appoint, set terms, define territory, Motivate, manage
  • Sales – Secondary sales to retailers and institutions
  • Development – create new outlets, promote more SKUs in existing outlets, improve relationship with retailers and wholesalers
  • Branding – In shop activities, talking to consumers, signboards, hoardings, social media
  • Outlet Data – Collect and organize outlets data into beats and distributors
  • Sales Plan – PJP setting, sales forecasting, route coverage
  • Coordination – with distributor, distributor salesman, supply driver, office, finance

Ruchi soya industries ltd

Sales Manager

Jul 2014May 2018 · 3 yrs 10 mos · Indore

  • Developing sales plans and strategies to achieve sales targets. Building and maintaining relationships with retailers and distributors. Conducting market research to identify customer trends and preferences. Implementing marketing activities to promote FMCG products.

Education

HimalayanUniversity

Bachelor of Commerce - BCom

Jan 2016Jan 2018

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