Kamya Jain — Head of Growth
I’m an Account Management & Customer Success professional with 5+ years of experience working across SaaS, HR Tech and large digital platforms, managing enterprise customers and owning relationships from onboarding to long-term growth. My core strength lies in being the bridge between customers and the product while understanding business goals, driving platform adoption, running data-backed business reviews and ensuring customers consistently see value from the solutions they invest in. Across roles at Naukri.com and Zomato, I’ve managed 300+ enterprise clients, worked closely with Founders, HR Heads, Talent Acquisition leaders, and CXOs, and driven outcomes across retention, expansion, and revenue growth. I’ve owned large portfolios end-to-end planning account strategy, forecasting performance, identifying growth opportunities and collaborating with product, tech, and marketing teams to deliver results at scale. I’m particularly strong at: - Customer onboarding and adoption - Strategic account planning and renewals - Running structured business reviews and QBRs - Translating customer feedback into actionable insights - Building long-term, high-trust client relationships I thrive in fast-paced SaaS environments where customer success, product adoption and commercial outcomes are closely linked and where ownership, clarity and execution matter. If you’re building a product-led company and need someone who treats customer success like business ownership, I’d love to connect.
Stackforce AI infers this person is a SaaS Account Management and Customer Success expert with a strong focus on enterprise clients.
Location: Gurugram, Haryana, India
Experience: 4 yrs 9 mos
Skills
- Account Management
- Customer Success
Career Highlights
- Managed 300+ enterprise clients across multiple sectors.
- Achieved 40% YoY business growth through strategic initiatives.
- Expert in driving customer success and product adoption.
Work Experience
Pee Safe
Growth & Strategy Lead (3 mos)
Zomato
Strategic Key Account Manager (1 yr 7 mos)
Naukri.com
Deputy Manager (11 mos)
Assistant Manager Corporate Sales (1 yr 1 mo)
Senior Executive Corporate Sales (11 mos)
Binged.live
Business Development Intern (1 mo)
Feedback INFRA
Human Resources Intern (1 mo)
Dabur India Limited
Management Intern (0 mo)
Speed Records
Social Media Marketing Intern (1 mo)
MyCaptain
Business Development Intern (0 mo)
Story Creators
Business Development Intern (5 mos)
Education
PGDM at New Delhi Institute Of Management
Bachelor of Business Administration - BBA at Panjab University