Apr 2023 – Dec 2024 · 1 yr 8 mos · Gurugram, Haryana, India · Hybrid

• Design processes to keep track of changes in the revenue on a weekly report.
• Design a roadmap process to input major changes based on the confidence and revenue for a particular campaign to keep track of regular and new business changes.
• Conduct in-depth data analysis to identify trends, patterns, and insights, supporting strategic business decisions.
• Develop and maintain regular reports and dashboards for monitoring key performance indicators (KPIs).
• Provide ad-hoc analysis and reporting to meet the needs of management and stakeholders.
• Collaborate with various departments to understand their analytical needs and deliver customized solutions.
• Communicate findings and actionable recommendations to senior management in a clear and concise manner.
• Ensure data accuracy and integrity through robust validation and quality checks.
• Lead and participate in cross-functional projects aimed at enhancing data analytics capabilities and processes.
• Successfully developed a comprehensive dashboard that streamlined the reporting process, reducing manual reporting time by 30%.
• Identified key business trends in regular scheduling and the overtime through data analysis that contributed to a 5% increase in quarterly revenue.
• Played a pivotal role in a project that upgraded the company's data infrastructure, resulting in improved data accessibility and efficiency

Oct 2020 – Mar 2023 · 2 yrs 5 mos · Hyderabad, Telangana, India · On-site

• Conduct comprehensive data analysis to support business operations and strategic planning.
• Develop, maintain, and enhance metrics dashboards and performance reports.
• Provide regular and ad-hoc reports to senior management, highlighting key insights and trends.
• Identify key performance indicators (KPIs) and develop metrics to track and measure business performance.
• Communicate findings and recommendations effectively to both technical and non-technical audiences.
• Identify opportunities to enhance reporting processes and tools to improve efficiency and effectiveness.
• Successfully designed and implemented a metrics dashboard that improved visibility into key business metrics,
• resulting in a 20% increase in operational efficiency.
• Developed a comprehensive reporting framework that reduced the time to generate monthly reports by 30%.
• Improved data accuracy by 20% through the implementation of data validation protocols.
• Identified critical business insights through data analysis, contributing to strategic initiatives that led to a 10% increase in revenue reported.
• Proficient in data analysis and visualization tools such as SQL, Excel, Looker Studio, PLX.
• Strong analytical and problem-solving skills with a focus on data accuracy and integrity.
• Additionally helped content moderation team to collect and organize data for AI & ML project

Apr 2019 – Jan 2020 · 9 mos · Hyderabad Area, India · On-site

• Collaborate with clients to understand their business needs and objectives.
• Conduct thorough assessments to identify challenges and opportunities for improvement.
• Develop customized strategies and solutions to address client-specific issues.
• Analyze data to uncover insights and trends that inform business decisions.
• Create comprehensive reports and presentations to communicate findings and recommendations to clients.
• Utilize data visualization tools such as Tableau, Power BI, and Excel to present complex data in an accessible format.
• Define project scopes, objectives, and deliverables, and develop detailed project plans.
• Coordinate with cross-functional teams and stakeholders to execute project tasks effectively.
• Monitor and evaluate the impact of implemented strategies, making adjustments as needed.
• Successfully led a project that improved client operational efficiency by 15%, resulting in an accurate and customized menu.
• Developed and implemented a strategic plan for a client that led to a 12% increase in revenue within my cluster

Jul 2018 – Jan 2019 · 6 mos · New Delhi Area, India · On-site

• Serve as the primary point of contact for assigned clients, ensuring their needs are met and fostering strong, long-term
• relationships.
• Regularly communicate with clients to understand their business goals, challenges, and opportunities.
• Develop and implement strategic account plans tailored to each client’s objectives.
• Coordinate with internal teams, including marketing, product development, and customer support, to deliver a seamless client experience.
• Ensure timely and successful delivery of solutions according to client needs and objectives.
• Track and report on key account metrics, including sales performance, client satisfaction, and account growth for Amazon, Ebay and Walmart.

May 2017 – Jul 2017 · 2 mos · Hyderabad Area, India

• Business analysis of take over of Home loans (competitor analysis).

Dec 2013 – Jul 2016 · 2 yrs 7 mos · Noida Area, India · On-site

• Provide specialized knowledge and insights in software support, acting as the go-to expert for internal teams and clients.
• Offer guidance and recommendations based on deep understanding of the subject matter to support project and business objectives.
• Conduct thorough research and analysis to stay updated on the latest trends, technologies, and best practices in the field.
• Collaborate with project teams to provide expert input and ensure that projects align with industry standards and best practices.
• Present findings, recommendations, and technical information to non-technical audiences in a clear and concise manner.
• Create detailed reports, bug report, and case studies to document insights, findings, and best practices.

Aug 2012 – Sep 2013 · 1 yr 1 mo · Lakshmi Nagar, New Delhi

• Proficient in ASP.NET web development, web design, graphic design, and SEO techniques.