May 2021 – Sep 2025 · 4 yrs 4 mos · Bangalore Urban, Karnataka, India · Hybrid

• Executed all data, creating dashboard and reporting requirements for product/ revenue domain.
• Impact analysis on the rummy game of lobbies, contests, leader board and tournaments.
• Data driven decision to conduct A/B testing and identifying cohorts of users to target through personalized offers and experience leading 10 % GMV increment week on week.
• Designing and automated revenue metrics in tableau and google sheet.
• Handle the product funnels analysis from data extraction, analysis and presentation.
• Handle the product operation process from opening lobbies, contests, tournaments and ensure smooth day to day operations.
• Work with various stakeholders that are involved in Product, Marketing and Revenue to make tournaments/formats/cadences.
• Monitor different user flows within the app along with the UI/UX and report feedback on the same.
• Work with the Customer Service Team to understand MPL user needs & complaints and solve them in real time.

Mar 2015 – May 2021 · 6 yrs 2 mos · Bangalore Urban, Karnataka, India

Mar 2015 – May 2021 · 6 yrs 2 mos

• ●​ Executed all data and reporting requirements for driver accounting product domain. ●​ Designed automated dashboards for the investors, business, and finance teams to assist with planning, sanity checks, and making payments to drivers and government. ●​ Ensured 98% timely payouts to drivers for three years, by monitoring and optimizing the sanity reports, and resolving issues with 1-2 hour turnarounds. ●​ Produced a monthly tax report for partners in Australia and New Zealand that simplified the tax filing process, leading to an improvement in net promoter score (NPS) of 10. ●​ Assisted managers in building the product roadmap to launch payment methods, that saved 30% turnaround time and 25% accounts receivable. ●​ Highlighted data gaps and driver frauds to managers. Regularly met strict deadlines with 3-6 hour turnarounds during annual government audits. ●​ Documented workflows, business logic, daily processes, and entity-relationship (ER) diagrams.

May 2013 – Mar 2015 · 1 yr 10 mos

May 2013 – Mar 2015 · 1 yr 10 mos

• ●​ Built weekly and monthly accounting reports for all levels across the organization. ●​ Assisted the team in improving profitability and revenue metrics by providing insights. Designed automated P&L, revenue trackers, cash flow management tools, budgeting and forecasting reports. ●​ Closed all data requirements from finance and business teams within deadlines.

Jan 2011 – Jul 2011 · 6 mos

• ●​ Responsible for collecting and validating data from all Airtel customers. ●​ Frequently handled client queries and sent a summarized report to offshore teams. ●​ Performed daily operations involved in generating basic excel reports on the daily operations.