Kamlesh Thakur

Operations Associate

Mumbai, Maharashtra, India1 yr 6 mos experience

Key Highlights

Innovative solutions driving customer satisfaction.
Strong blend of technical and business acumen.
Proven leadership in cross-functional teams.

Stackforce AI infers this person is a Fintech Product Manager with strong technical and strategic skills.

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Skills

Core Skills

Product DevelopmentCustomer Service Training

Other Skills

Complaint InvestigationsWorkload PrioritizationData AnalyticsFinancial InstrumentsPerformance ManagementEducationEscalations ManagementRegulatory RequirementsPerformance MetricsMarket ResearchCross-functional Team LeadershipStrategic ThinkingDigital MarketingPython (Programming Language)JavaScript

About

As a Product Management Fellow at NextLeap, I apply my skills in business and technology to create innovative solutions for various problem statements. I have a Bachelor's degree in Computer Science from the University of Mumbai and a Nanodegree in Digital Marketing from Udacity. I am also certified in web development and Python programming from Udemy. My goal is to leverage my technical and business skills to drive product growth and customer satisfaction.

Experience

1 yr 6 mos

Total Experience

1 yr 6 mos

Average Tenure

Current Experience

Axis bank

Assistant Manager

Mar 2024 – Sep 2025 · 1 yr 6 mos · Mumbai, Maharashtra, India · On-site

Collaborated with various departments to enhance customer experience in financial space through technological solutions.
Utilized business acumen to drive strategic initiatives and improve operational efficiency.
Led a team to implement innovative solutions that resulted in increased customer satisfaction and retention.

Complaint InvestigationsWorkload PrioritizationProduct DevelopmentCustomer Service Training