Dec 2020 – Present · 5 yrs 6 mos

• In-house Reporting as a Service (RaaS) : Built a tool which leverages data from multiple sources within the organisation to generate insightful, real-time, and customisable reports.
• In-house Unified Data Feature Store : Ran beta and pilot programmes for early stage products and samples to test outcomes and determine next steps for development.
• Payment Gateway On-Demand Settlement : Built a feature by conducting thorough merchant and market analysis. Now the merchants have the feature to get their transactions settled On- Demand basis.
• Worked closely with UX/UI designers : To enhance user interfaces, worked closely with designers, resulting in a 23% improvement in user satisfaction scores.
• Voice of the Customer feedback : Collected insights to create meaningful user stories and use cases. Accordingly, built roadmap for assigned products to guide team on areas to focus on.
• Product Requirement Documents (PRD) : Prepared and communicated functional, technical and business level requirements to development teams.
• Agile methodologies : Maintained and prioritised each product's backlog of feature requests and bug fixes. Also managed stakeholder expectations to deliver results on time and within budget.
• Robust Data Quality Checks and Alerting: Built a system to identify issues for all the data centric platforms.

Jan 2020 – Nov 2020 · 10 mos

• Data models and Database designs : Developed models to resolve complex challenges for more than 50 verticals having different data requirements and use cases
• ETL : Worked on data platforms to fulfil the business requirements and optimisations.
• Cost-Optimisation : Through redesigned infra-system approach, reduced costs of various reports by 36% .
• Cleansing and transformation : Millions of records cleansed and transformed for better efficacy and efficiency.
• Spearheaded development and implementation of business intelligence architecture to deliver end-to-end BI solutions

Sep 2019 – Jan 2020 · 4 mos

• Data Analysis and Visualisation: Spearheaded comprehensive data analysis and visualization efforts using BQ, GDS and Looker, managing an extensive suite of 35+ dashboards.
• GMV and Revenue-Focused: Tracked business growth in real-time on various timescales, providing detailed reports focusing on GMV and Revenue maximization.
• Settlement and Reconciliation: Prepared comprehensive reports on merchant settlement and reconciliation, ensuring financial accuracy and integrity in streamlined financial processes.
• User Behavior-Focused: Conducted in-depth user behavior analysis, configuring dashboards for transactions, user acquisition, retention, reactivation and cohort analysis, translating data insights into actionable growth strategies.