Jolly Kumar

Operations Associate

Gurugram, Haryana, India7 yrs experience

Key Highlights

  • Proven expertise in logistics and operations management.
  • Strong background in warehouse and inventory optimization.
  • Effective in managing last mile delivery operations.
Stackforce AI infers this person is a logistics and operations management professional with a strong focus on e-commerce and retail.

Contact

Skills

Core Skills

Logistics ManagementOperations Management

Other Skills

Last Mile operationMetrics monitoringInventory managementCash managementWarehouse OperationsStock ManagementManpower ManagementRetailProblem Solving

Experience

7 yrs
Total Experience
1 yr 11 mos
Average Tenure
1 yr 7 mos
Current Experience

Country delight

Assistant Center Manager

Nov 2024Present · 1 yr 7 mos · Gurugram, Haryana, India · On-site

Zepto

RSI (Rider's Manager )

Jul 2022Apr 2025 · 2 yrs 9 mos · Gurugram, Haryana, India · On-site

  • Responsible for Last Mile operation at Delivery Hub of Zepto ( Online store)
  •  Monitoring and controlling metrics like Handshake time ,NPS ( Net Promotor score ) ,Defects
  •  Responsible for providing last Mile RCA
  •  Helping Dark store in Inventory hygiene by providing real time feed back on missing/wrong and damage inventory
  • Managing Day to Day In-ward and Outward activities.
  • Managing day to day Order delivery system and ensuring the order deliveries should be in TAT.
  • Cash Management.
Last Mile operationMetrics monitoringInventory managementCash managementLogistics ManagementOperations Management

Nykaafashion

Assistance Manager in operations

Jan 2021Mar 2022 · 1 yr 2 mos · New Delhi, Delhi, India · On-site

  • Warehouse Operations and Management :-
  •  Operations, GRN and Stock In-warding.
  • Monitor Shift activity individual to maintain the accuracy at maximum.
  • Conduct daily training to all the staff to reduce the discrepancy.
  • Manpower Management and 5’S
  • Reports and RCA.
  • Managing daily seller pickup and RTO pickup / Dispatch.
Warehouse OperationsStock ManagementManpower ManagementOperations Management

Emiza supply chain services pvt ltd

Assistant Manager

Jan 2019Dec 2020 · 1 yr 11 mos · New Delhi, Delhi, India · On-site

  • Warehouse Operations and Management :-
  •  Operations, GRN and Stock In-warding.
  • Monitor Shift activity individual to maintain the accuracy at maximum.
  • Conduct daily training to all the staff to reduce the discrepancy.
  • Manpower Management and 5’S
  • Reports and RCA.
  • Managing daily seller pickup and RTO pickup / Dispatch.
Warehouse OperationsStock ManagementManpower ManagementOperations Management

Education

Dr. Bhim Rao Ambedkar University, Agra

Stackforce found 100+ more professionals with Logistics Management & Operations Management

Explore similar profiles based on matching skills and experience