Jan 2025 – Nov 2025 · 10 mos · Gurugram, Haryana, India · Hybrid

• 1. Derived actionable insights from analytics and SME meetings along with user feedback to define requirements and create PRDs, user stories, journey maps, development of wireframes and UAT. Designed system workflows and tiered architecture (Admin, Member, Super Admin) based on analytical models of user roles and pain points. Spearheaded development of 5 products for the BFSI industry till date.
• 2. Led end-to-end product management for Finnulate.ai, from ideation to launch designing workflows that transform complex RBI and regulatory circulars into structured, actionable compliance intelligence (Scraping Automation, Circular Summarisation, Task & POC Generation) for BFSI enterprises. Successfully onboarded top institutions including Grant Thornton, IFSCA, and Axis Bank, proving product-market fit. Positioned Finnulate on the global stage by securing 2nd place at the IIA-InsurTech Israel Pitch Event 2025, reinforcing its credibility and innovation in financial compliance technology.
• 3. Led development of ShieldX, a default marketing automation tool with AI-powered compliance and CPaaS vendor management (Twilio, Kaleyra, Tubelight Comm.) for Banking and Fintech products. Built no-code workflow builder and automation pipelines to streamline multi-channel campaign execution and risk management.
• 4. Directed the creation of Azakaw's Anti-Money Laundering (AML) transaction monitoring system, enabling ingestion of customer transaction data via Account Aggregators and bank statements, with configurable rule-based detection (AI driven) to flag suspicious activities and ensure regulatory compliance. Delivered a high-performing monitoring engine achieving 95% rule execution accuracy, with false positive reduction of 20-30%, thereby improving investigation efficiency and meeting compliance standards adopted by leading financial institutions

Sep 2023 – Jan 2025 · 1 yr 4 mos · Edinburgh, Scotland, United Kingdom

• 1. Expanded insurance pricing engine inputs by 30%, integrating data points like claim history, vehicle type, driver behaviour, and geolocation. Collaborated with data engineering teams to build pipeline, validate, and enrich high-impact features for pricing models. Achieved a 25% boost in pricing accuracy and reduced underpricing by 15% through enhanced data granularity.
• 2. Designed and delivered an AI-powered summarisation and Q&A assistant for internal banking process documentation used by frontline service agents. Built a structured Information Architecture and a Graph RAG layer to capture relationships between policies, workflows, exceptions and ownership, improving contextual and cross-document retrieval. Curated a golden dataset of SME-validated Q&A pairs and source references and implemented a Q&A evaluation framework using LLM-as-a-Judge to score Llama 3.1 (405B) responses on relevance, faithfulness, and completeness. Leveraged these scores as reward signals for reinforcement fine-tuning and prompt optimisation, improving response ranking and grounding quality. The solution increased answer accuracy and reduced frontline agent query resolution time by ~30%.

May 2021 – Aug 2023 · 2 yrs 3 mos · Nagpur, Maharashtra, India

• Helping conventional businesses increase their brand value using Design thinking in their Digital Transformation journey. Led a team of Graphic designers, UI/UX engineers, Content Writers and Animators to improve our client's brand outlook and helped with Marketing Campaign Management.

Jul 2020 – Sep 2022 · 2 yrs 2 mos

Jun 2020 – Aug 2020 · 2 mos · Delhi, India

• Epidemiology models to understand COVID Transmission Dynamics in India (extended SEIR model)

Jun 2019 – Aug 2019 · 2 mos · Atlanta, Georgia

Jan 2019 – Mar 2019 · 2 mos · Varanasi, Uttar Pradesh, India · On-site

Sep 2018 – Dec 2018 · 3 mos · Varanasi, Uttar Pradesh, India · On-site

May 2018 – Jul 2018 · 2 mos · Mumbai, Maharashtra, India

May 2017 – Sep 2017 · 4 mos · Varanasi, Uttar Pradesh, India