Jan 2018 – May 2021 · 3 yrs 4 mos

• Provide Human Resources guidance and support to the Western and Mid-West Locations in the Newport Group footprint. Responsible for all HR initiatives, employee relations, performance management and leave of absence facilitation within the designated territory. Conduct monthly meetings with department leadership regarding employee relation and HR developments within the team. Assist leaders at all levels with change management support, employee engagement and the continuous development of employees, with a key goal of employee engagement and retention.

May 2017 – Jan 2018 · 8 mos

• Provide Human Resources guidance and support to the largest office in the Newport Group footprint. Responsible for all Human Resources events in the Folsom and Fresno location as well as remote employees as assigned. Conduct monthly meetings with department leadership regarding employee relation and HR developments within the team. Assist leaders with performance management guidance, change management support and the continuous development of employees, with a key goal of employee engagement and retention.

Jan 2017 – May 2017 · 4 mos

Jun 2012 – Dec 2016 · 4 yrs 6 mos

• Serve as a liaison on all matters involving employee relations with internal and external customers. Meet with employees and conduct investigations at all levels of the organization regarding concerns and complaints. Work with management to develop resolution to ensure positive relationships and productive work environments. Interpret and advise on new employment legislation. Partner with department and branch managers to ensure policies and practices are sound and are being enforced equally. Present informational sessions and classes for employees at all levels including New Hire Orientation, Building Stronger Teams, HR Essentials and Maintaining a Respectful Work Environment. Partner with leadership on full cycle performance management. Advised and participated in key upgrade projects including performance management, employee handbook revisions, onboarding guidelines and employee recognition program.

Jan 2002 – Feb 2012 · 10 yrs 1 mo · Roseville, CA

• Manage recruitment activities for all bank positions throughout Northern California, including specialty groups. Create and place advertisements, sourced candidates, review resumes, and interview candidates. Process background checks. Render offer letters. Complete new hire packages and conduct new employee orientation. Develop and organize internal job fairs and participation at external job fairs. Manage relationships with various staffing agencies and vendors specializing in the banking industry. Lead Bank's community involvement and philanthropic efforts. Counsel managers regarding employee relations matters, including performance reviews, job coaching, and terminations. Complete projects, including salary surveys, employee referral incentive program, and open enrollment. Develop and present relevant HR topics at manager and supervisor meetings, management trainee program, and monthly retail employee conference calls.

Jan 1999 – Jan 2000 · 1 yr

• Coordinated new account documentation for 30+ stockbrokers. Generated written correspondence to clients regarding missing documents. Maintained account files.

Jan 1998 – Jan 1999 · 1 yr

• Managed front desk, including answering phone, taking messages, sorting mail, and ordering supplies. Coordinated events for brokers and loan officers. Designed quarterly client newsletter. Completed initial steps in loan processing, including sorting and copying paperwork, opening files, and assigning loans to underwriters.

Jan 1993 – Jan 1998 · 5 yrs

• Hired, trained, and managed employees. Processed accounts payable. Balanced daily receipts and made deposits. Ordered supplies and products from vendors. Coordinated catering events. Managed employee relations, including counseling and disciplinary actions.