Jan 2024 – Oct 2024 · 9 mos

• I was appointed as a Sr Associate in VCFL Express Pvt Ltd. during a job I have managed the warehouse operations, logistics, transportation, procurement, sourcing, WMS, ERP, invoice/payment reconciliation and billing as well.

Jan 2024 – Oct 2024 · 9 mos

• courier onboarding, courier invoicing, courier Billing, reconciliation, dispatch, inbound, outbound, KPIs, Metrix etc.

Jan 2024 – Oct 2024 · 9 mos

• Maintain KPI’s and Metric TAT wise, merchants wise and deal with couriers accordingly. Maintain daily/weekly /monthly analytical reports, analytical dashboard. Maintain courier’s performance report and highlight again to them for better performance. Maintain RTO/Cancellation reports. Maintain PAN India 3PL (Ekart, Delhivery, & Bluedart) including forward & reverse logistics. Monitor shipping schedules and freight costs. Manage sourcing, procurement, warehousing & Distribution. Ensure goods flow efficiency from suppliers to end customers. Negotiate terms, pricing and lead times with suppliers. Evaluate supplier’s performance and ensure compliance with contracts. Use SCM, ERP or WMS software for real time visibility. Manage rate negotiation with the courier’s. Invoicing/Payments reconciliation. Manage courier/Transporter’s billing. Manage scheduled meeting with the courier’s/Transporters. Manage Sourcing / Procurement.

Jul 2019 – Apr 2026 · 6 yrs 9 mos · Gurugram, Haryana, India · On-site

Jun 2019 – Jan 2024 · 4 yrs 7 mos

• Manage first mile servicing from merchant’s door with the courier partners. Maintain KPI’s and Metric TAT wise, merchants wise and deal with LP accordingly. Preparing daily/weekly /monthly analytical reports and dashboard. Maintain LP’s NPS (Net Promoter score) report LP wise. Maintain LP’s DIT with the help of proper packing. Maintain LP’s performance report and highlight to LP for better performance. Maintain RTO/Cancellation data. Maintain PAN India 3PL (Ekart, Delhivery, Ecom Xpessbees & Bluedart) including forward & reverse logistics. Supervising and controlling RTO shipments through working on NDR (Non-delivery reports) shared by Logistics Partners. Adherence EDD/TDD which provided to the courier’s and delivery makes smooth. Manage inventory process with LIFO and FIFO method and ensure shipments will be delivered as per TAT. Use SCM, ERP or WMS software for real time visibility. Maintain Debit/Credit note recovery for damage/Lost shipments. Maintain delivery serviceability as per LP instruction. Maintain P.O (Purchase Order). Maintain reverse data and highlight the data to LP/CS/Sellers wise. Plan, develop, or implement warehouse safety and security programs and activities. Responsible for publishing Dispatch Data and MTD Data on a Daily Basis. Ensure goods flow efficiency from suppliers to end customers. Put away & assign a location to each pallet of products. Responsible for publishing Dispatch Data and MTD Data on a Daily Basis. Perform cycle count on daily basis and monthly audit to maintain 100% accuracy with the system and find out the slow & fast-moving items. Manage courier on-boarding process. Invoicing/Payments reconciliation. Manage courier/Transporter’s billing. Manage courier’s rate negotiation.

Aug 2017 – May 2019 · 1 yr 9 mos · Gurugram, Haryana, India · On-site

Aug 2017 – May 2019 · 1 yr 9 mos

• Manage inventory management with the product segregation with category wise. Perform cycle count on daily basis and monthly audit to maintain 100% accuracy. Maintain data incoming and outgoing products to customers & Seller’s. Handle daily basis products movement (From Inventory to customer address). Manage daily basis dispatch and return products. Manage last mile deliveries to the coordination with Zefo drivers. Mailing & Coordination. Team management.

Jun 2016 – Aug 2017 · 1 yr 2 mos · Gurugram, Haryana, India · On-site

• Manage Inventory management with the product segregation. Responsible for courier packing and ensure that all shipments packing is good during deliveries. Report to dispatch shipments and ensure maximize deliveries with tracking base. Maintaining Courier shipping data and sent to management. Maintaining RTO data and highlighting to LPs for return reason. Team Management. Coordination and mailing.

Jun 2014 – May 2016 · 1 yr 11 mos

• Responsible for all the MIS related to Inward & Outward of all shipments. Uploading data of shipments zone wise and ensure maximum deliveries in a day. Maintain daily MIS merchants wise and informing them regarding pendency. Reporting inward, outward and hold shipments and sharing the reasons for all hold shipments. Reporting to dispatch shipments for deliveries and maintain data route wise. Reporting to RTO/RTV shipments and ensuring all shipments should be returned to the sellers. Reporting to Weight Management on CBM based and highlight wrong weight to management. Coordination with the sellers for fast pickups. Preparing daily/weekly /monthly analytical reports, analytical dashboard.