Ravi K.

CEO

Bangalore Urban, Karnataka, India10 yrs 7 mos experience

Highly Stable

Key Highlights

Built India's largest hyperlocal dark store network.
Reduced supply chain costs from 23% to 11% of GMV.
Managed $210M supply chain P&L with high SLA adherence.

Stackforce AI infers this person is a Supply Chain and eCommerce Operations expert.

Contact

Skills

Core Skills

Hyperlocal Supply ChainEcommerce FulfilmentSupply Chain ManagementOperations

Other Skills

Last Mile OperationsThird-Party Logistics (3PL)Concept to LaunchBusiness Process ImprovementRequirements GatheringBenchmarkingProduct Road MappingLean Process ImprovementTeam ManagementPromise EngineSupplier Relationship ManagementStrategic InitiativesEnd to End DeliveryProfit & Loss ManagementBusiness Process Design

About

I build supply chains that move fast and scale faster. Over 10 years, I've designed, launched, and scaled hyperlocal and eCommerce fulfilment networks across India — from a blank spreadsheet to 113 dark stores across 17 cities, handling 12M+ shipments per month. What I've delivered: → Built Flipkart Minutes' hyperlocal network from zero — site selection, dark store design, inventory depth, last-mile SLA — while managing a $210M supply chain P&L and cutting SCM cost from 23% to 11% of GMV → Scaled TMRW (Aditya Birla Group) dark store + in-store fulfilment to 9 cities with a $9M P&L at 98.7% SLA adherence → Reduced RTO from 9.6% → 5.3%, maintained CSAT above 97% and NPS at 84% at volume → Delivered 30–50% logistics cost reduction across multiple high-velocity operations through 3PL commercial model redesign How I operate: I'm equally at home redesigning pick-path logic in a dark store and reviewing 3PL SLA frameworks in a boardroom. I build control towers, govern inventory health, and translate operational complexity into clean P&L outcomes. What I'm looking for: Senior Operations / SCM leadership in UAE, KSA, or UK — companies scaling quick commerce, eCommerce fulfilment, or hyperlocal delivery. Open to immediate relocation. Visa sponsorship required. Bengaluru, India | MBA, IIM Mumbai (formerly NITIE) | Lean Six Sigma Green Belt

Experience

10 yrs 7 mos

Total Experience

2 yrs 2 mos

Average Tenure

1 yr 10 mos

Current Experience

Bewakoof®

Head - Logistics and Hyperlocal

Aug 2024 – Present · 1 yr 10 mos · Bengaluru · On-site

Own full P&L ($9M USD) for hyperlocal dark store + in-store fulfilment across 9 cities — 98.7% SLA adherence
Redesigned 3PL commercial models, cutting logistics cost 30–50% across D2C, B2B, and last-mile verticals
Reduced RTO from 9.6% annual avg → 6.3% through real-time tracking and 3PL governance
Implemented same-day + next-day delivery across 52% of load in metros and Tier-1 cities
Built AI-based CX solutions (chatbot, agentic Cx) improving first-contact resolution and reducing escalations

Hyperlocal Supply ChaineCommerce FulfilmentLast Mile OperationsThird-Party Logistics (3PL)

Flipkart

Senior Manager, Supply Chain Design – Quick Commerce & Hyperlocal (Flipkart Minutes)

Jun 2021 – Aug 2024 · 3 yrs 2 mos · Bangalore Urban · On-site

Flipkart, a Walmart Group Company | Quick Commerce, Hyperlocal & B2B Wholesale Supply Chain
Flipkart Minutes (Hyperlocal Quick Commerce)
Architected India's largest hyperlocal dark store network from zero — 113 stores, 17 cities, 15-minute fulfilment SLA — managing a $210M USD supply chain P&L
Cut SCM cost from 23% → 11% of GMV through 3PL renegotiation, network redesign, and variable cost model restructuring
Optimised SKU placement and pick-path logic, reducing fulfilment time by 21% and improving in-stock by 9%
Scaled SKU assortment from 1,800 → 8,000 SKUs while maintaining 15-minute SLA across 17 cities
Led a team of 17 Managers — network design, expansion, and process excellence
Maintained NPS 80%, CSAT 90% at scale across 12M+ monthly shipments
Flipkart Best Buy (B2B Wholesale)
Designed end-to-end supply chain for B2B wholesale warehouse operations across India
Expanded fulfilment footprint to 16 cities covering both 1P (Flipkart-owned) and 3P (marketplace) warehouse models
Managed overall SCM P&L kept below 3.5% of GMV — among the lowest cost structures in Flipkart's portfolio
Built benchmarking framework comparing dark vs. walk-in warehouse CPS (cost per shipment), directly informing network investment decisions

Concept to LaunchBusiness Process ImprovementOperationsSupply Chain ManagementRequirements GatheringBenchmarking+16

Myntra

2 roles

Deputy Director

Promoted

Apr 2021 – May 2021 · 1 mo · On-site

Myntra (Flipkart Group) | India's Largest Fashion eCommerce Platform
Led 114-person last-mile ops team handling 9M shipments/month across 98 distribution centres
Reduced last-mile cost by 17% pan-India while holding workforce attrition below 5%
Increased DC throughput capacity by 22% through restructuring and process redesign
Maintained First Attempt Delivery Success at 92%+ and CSAT at 95%+
Managed 8,500 variable workforce; enabled scale-up ops during peak sale periods

Concept to LaunchSalesOperationsSupply Chain ManagementCost ControlBenchmarking+13