Apr 2023 – Jul 2025 · 2 yrs 3 mos · Bhiwandi, Maharashtra, India · On-site

• Led a dynamic workforce of 550+ employees, including 9 Supervisors, 12 DEO, and 6 On Roll
• Executives, ensuring seamless shift-based operations.
• Managed 250+ staging grids daily, coordinating logistics for local, zonal, and national
• destinations to ensure smooth and timely sorting, dispatch, and delivery operations.
• Collaborated with security and SLP, warehouse, and operations teams to implement loss
• prevention strategies, ensuring compliance with company policies and improving overall
• warehouse performance.
• Coordinated directly with Meesho regional operations team to align business targets and daily
• order volumes.
• Collaborated with senior leadership to forecast workforce needs, analyzed demand trends and
• aligned staffing plans with business objectives, proactively addressing potential gaps in
• manpower and ensuring that workforce capacity met or exceeded performance targets.
• Successfully processed 2.76 lakh shipments per day during the Meesho Diwali Sale, leading a
• team of new off-roll staff onboarded and trained within 2 weeks, ensuring smooth operations
• and meeting peak-season demand without compromising quality or delivery timelines.
• Drove process improvement initiatives focused on achieving significant cost savings, while
• maintaining high standards of Quality, Cost, Delivery, Safety, and Morale (QCDSM), leading to
• enhanced operational efficiency and optimized resource utilization.
• Implement corrective actions and process changes to address performance issues and ensure
• KPIs are consistently met.
• Coordinated with the transport team to ensure timely arrival of vehicles for loading and dispatch,
• particularly during high-demand periods or peak seasons, when order volumes were elevated.
• Awarded 'Quality Champion of the Year' for outstanding leadership in quality assurance, leading
• cross-functional teams to achieve measurable improvements in operational efficiency, product
• quality, and customer satisfaction.

Feb 2022 – Apr 2023 · 1 yr 2 mos · Bhiwandi, Maharashtra, India · On-site

• Acted as key client-side coordinator overseeing 3PL logistics operations across two major
• warehouse locations: Delhi and Bhiwandi.
• Managed daily inbound and outbound activities, SLAs, and KPIs with 3PL teams to ensure
• operational excellence.
• Collaborated with 3PL partners for workforce planning, shift management, and productivity
• tracking.
• Efficiently managed inventory of over 6 lakhs units, ensuring accurate stock tracking, minimal
• shrinkage, and timely order fulfillment.
• Maintained real-time inventory visibility across multiple categories and SKUs using WMS/ERP
• tools and Excel-based reporting.
• Implemented systematic storage and bin location strategies to streamline picking and packing
• for high-volume SKUs.
• Monitored slow-moving and fast-moving inventory to support decisions on promotions, transfers,
• or markdowns.
• Resolved escalations, coordinated on-ground issue resolution, and ensured smooth handling of
• high-volume periods (sales/events).
• Successfully managed end-to-end operations of an eCommerce account, including product
• listings, pricing, order fulfillment, and customer service.
• Coordinated with suppliers and logistics partners to streamline procurement, packaging, and
• dispatch processes.

Apr 2021 – Feb 2022 · 10 mos · Bhiwandi, Maharashtra, India · On-site

• Managed end-to-end inbound logistics including GRN (Goods Receipt Note), quality
• checks, and systematic inventory placement.
• Oversaw outbound processes-order picking, packing, labeling, and dispatch—to ensure
• timely and accurate deliveries.
• Coordinated with courier partners and transport teams for smooth last-mile delivery and
• real-time tracking.
• Reduced turnaround time for order fulfillment by streamlining pick-pack-ship workflows.
• Maintained proper documentation for all inbound and outbound shipments, ensuring
• accuracy and compliance.
• Implemented FIFO/LIFO methods for inventory movement, reducing product expiry or
• damage risks.
• Conducted daily reconciliation of stock movements to maintain inventory accuracy and
• avoid discrepancies.
• Handled return orders (RTO/RTV), including inspection, restocking, and system updates.
• Worked closely with warehouse staff to ensure timely unloading/loading and organized
• storage of goods.
• Improved operational efficiency by optimizing storage layout and material handling
• processes.

May 2019 – Mar 2021 · 1 yr 10 mos · Bhiwandi, Maharashtra, India · On-site

• 1) Responsible for Manpower attendance and roster in Better plus.
• 2) Manage Manpower and their allocations according to planned operation.
• 3) Taking follow-up with line haul teams for vehicle placement.
• 4) Provide Root cause analysis.
• 5) Follow-up with RTO-IRT department and close the shipments for tech issues.

Aug 2018 – Apr 2019 · 8 mos · Bhiwandi, Maharashtra, India · On-site

• 1) Weekly basis analysis hub metrics report.
• 2) Daily reconciliation of outbound bag & forward, 3PL, RTO shipments.
• 3) Making Review Meeting Data every month.
• 4) Handling Manpower.
• 5) Provide Root cause analysis.