Jan 2021 – Sep 2024 · 3 yrs 8 mos

• Technical advisor responsible for pre-sales coverage, design and demonstration of Cisco infrastructure solutions
• Collaborated with Account Managers and leveraged additional resources (e.g. consulting specialists, demo labs, etc.) to recommend, develop, and propose appropriate customer solutions and services offerings
• Provided an architectural perspective across the Cisco product portfolio, including software and services
• Authored monthly customer facing newsletter for the Commercial East Area containing product updates, webinars, and educational blogs to keep customers up to date with Cisco solutions
• Connected customers with solutions to transform their business and ensure adoption/value throughout sales lifecycle
• Supported 31 customers across all verticals on the Capital Select Commercial Sales Team

Jan 2020 – Jan 2021 · 1 yr

• Developed skills to engage customers through technical bootcamp, simulated meetings, and sales team shadowing opportunities
• Obtained Cisco certifications (CCNA and CCNP) to increase knowledge of networking fundamentals
• Supported GVE Enterprise Networking Team in aiding internal and Partner SE’s with BOM creations, product info, and demos

May 2019 – Aug 2019 · 3 mos · Long Beach, CA

• Reviewed and dispositioned Simulator Data Support Requests (SDSR) to capture unincorporated document clarification and aero-model updates to Flight Simulation Training Devices (FSTD)
• Performed Continued Operational Safety Program (COSP) event research and analysis for events identified as potential safety issues on all models of out of production 7-series aircraft
• Provided incremental weight and center of gravity estimations for service bulletins of post-production aircraft modifications

May 2018 – Aug 2018 · 3 mos · Metro Jacksonville

• Identified recurring structural damage on the TH-57 and created widely applicable standard repair using equivalent stress
• Completed Life Cycle Analysison T-6 On-Board Oxygen Generating System (OBOGS) valve using Weibull software to estimate product reliability and identify where inspection requirements may be added to prevent future failures
• Designed drawing tracker tool using Microsoft Excel VBA to aidteams in the support ofTH-57 and OH-58 helicopter platforms
• Authored multiple Temporary Engineering Instructions (TEIs) permitting Fleet maintainers to fabricate various aircraft components to repair damage found during inspections; supporting seamless TH-57 contractor production.

Aug 2017 – Dec 2017 · 4 mos · Jacksonville, Florida Area

• Collaborated with artisans to implement Six Sigma methodologies in a GEnx exciter build cel lto pass site inspections
• Launched site wide effort to identify and prevent infant mortality of GE9x parts using Weibull Analysis
• Supported product test efforts through Unigraphics part design and drawing production

May 2016 – Aug 2016 · 3 mos

• • Widening Implementation & Demonstration of Evidence-Based Reforms (WIDER) is a project funded by the National Science Foundation, whose chief goal is to transform universities into supportive environments for STEM faculty members, to substantially increase their use of evidence-based teaching and learning practices. I assisted Dr. James Pembridge in collecting footage of lectures throughout several engineering class sessions, and analyzed the data in Microsoft Excel to identify and describe characteristics of evidence-based learning observed during the class. By analyzing and identifying which methods of evidence-based learning were actually being utilized during classroom instruction, we were able to advise instructors on how to use these methods more effectively, or advise them on which methods to implement more frequently, to help improve student learning.

May 2016 – Jul 2016 · 2 mos · Thessaloniki, Greece

• • Engineering Study Abroad opportunity working with leading researchers in Thessaloniki, Greece on the first known analog computer, used to predict astronomical positions and eclipses; dating back to 87 B.C. When turning the input gear of the device, researchers found that gears farther in the train were shearing off, presumably due to high torque. While in Greece, I manually completed a torque analysis of the 37 gear-long train to determine exactly how much torque was being produced at each interface. Upon returning to the United States, I designed a software program in Java to use the results and predict the outputs of the device digitally, so the researchers could test individual input gears and unique gear combinations of the device, and readily see how much torque would be produced on each gear in the train using varying inputs. As a result, researchers found that changing the input gear to the device produced less torque on the overall system; consequently, the model of the mechanism was modified, solving the issue with sheared gears.