Jun 2025 – May 2026 · 11 mos

Apr 2024 – Jun 2025 · 1 yr 2 mos

Sep 2022 – Apr 2024 · 1 yr 7 mos · Los Angeles Metropolitan Area

• Streamline new employee recruitment, schedule candidate interviews, and comply with hiring laws and requirements while acting as the Administrative Assistant for the Recruiting Team.

Oct 2021 – Apr 2024 · 2 yrs 6 mos · Los Angeles Metropolitan Area

• Sole executive assistant to CEO and top 11 senior leaders. Coordinate calendars, schedule client meetings, plan travel and orchestrate company events.
• Facilitate complex calendar management for executive leaders; maximize schedules with stakeholders and key clients.
• Plan travel itineraries, booking transportation and lodging within budget to meet business needs.
• Execute company wide events, schedule senior leadership meetings and develop presentations for associate meetings.
• Prepare presentations and facilitate meetings for senior leadership and company wide all hands meetings.

Jun 2021 – Sep 2021 · 3 mos

• Promoted to team lead position to coach 10 sales reps to continued success. Simplified and presented on metrics tracking through implementation of new reports in Tableau on a weekly basis.
• Exceeded team KPIs; developed and executed training programs to build skills and improve sales, service, and quality across entire department.
• Collaborated with leaders to identify areas of improvement through data analyzation and implement new team processes and trainings.

Dec 2019 – Jun 2021 · 1 yr 6 mos

• Directed 10,000+ phone calls and electronic messages per week. Boosted referrals to premiere agents and resolved service inquiries. Named top performer within the business line March 2021. Boosted team morale and engagement through targeted trainings.

Dec 2015 – Dec 2019 · 4 yrs · Carlsbad, California

• Maximized revenue through calendar management and scheduling for eight service providers at boutique salon. Advanced team development through targeted training and created career development curriculum. Tracked and analyzed revenue, expenses and managed bookkeeping. Boosted team culture and improved employee retention through team events. Recruited, interviewed, onboarded and trained new employees.

Jan 2013 – May 2015 · 2 yrs 4 mos · Carlsbad, California · On-site

• Directed sales, customer service, scheduling and inventory planning for souvenir shop. Created new training programs to facilitate learning, improve team dynamics and retain employees. Increased revenue and profitability through improved sales floor organization. Analyzed inventory levels and reduced weekly spending. Reported directly to store owner and earned trust at every level of the organization.