Roshni Singh

Founder

Patna, Bihar, India1 yr 6 mos experience

Most Likely To Switch

Key Highlights

Founded a successful scented candle brand.
Expert in customer service and relationship building.
Proven track record in enhancing customer satisfaction.

Stackforce AI infers this person is a Retail and Consumer Goods expert with strong customer service and entrepreneurial skills.

Contact

Skills

Core Skills

EntrepreneurshipProduct DevelopmentCustomer ServiceSales Support

Other Skills

TeamworkProduct KnowledgeCreativityFragrance DesignCustomer ExperienceCustomer HandlingJewellery Sales SupportPOS BillingCommunicationRelationship BuildingStore OperationsProblem SolvingCustomer Experience ManagementJewellery RecommendationJwellery recommendation

About

Some careers begin with a plan. Mine began with people — their stories, their emotions, and the joy that comes from helping them choose something meaningful. I started my journey in the world of jewellery, working as a Customer Service Associate at Tanishq and later at Reliance Jewels. Every day, I met customers celebrating milestones: engagements, anniversaries, festivals, and countless little moments that mattered. My role wasn’t just selling jewellery — it was listening, understanding, guiding, and making people feel special. This experience taught me patience, empathy, product knowledge, presentation skills, and the art of building trust. But somewhere in the middle of serving customers and helping them pick the perfect piece, a spark lit inside me — What if I created something of my own that brought happiness to people’s lives? That spark became KrishnaJyot, my own premium scented candle brand. What started as a small idea turned into a business where I get to blend creativity, fragrance, design, and emotion into every candle I make. From festive hampers to personalised gifts, I create experiences that feel warm, unique, and memorable. Today, my journey is a blend of everything I’ve learned — the customer connection from jewellery, the creativity from craftsmanship, and the vision of building something meaningful with my own hands. I’m continuing to grow KrishnaJyot with the same dedication and love that shaped my early career — one candle, one customer, one happy moment at a time.

Experience

1 yr 6 mos

Total Experience

6 mos

Average Tenure

8 mos

Current Experience

Krishnज्योत

Founder

Oct 2025 – Present · 8 mos

TeamworkProduct KnowledgeEntrepreneurshipProduct Development

Reliance retail

Customer Sales Associate

May 2025 – Nov 2025 · 6 mos · Purnia, Bihar, India · On-site

Customer Service Associate | Reliance Jewels
✨ Creating exceptional jewellery experiences with trust, elegance & care.
I worked at Reliance Jewels as a Customer Service Associate, where I helped customers choose jewellery that matched their style, emotions, and special occasions. I provided warm, personalised service—from guiding customers with product knowledge to ensuring smooth billing and after-sales support.
During my time there, I focused on building strong customer relationships, maintaining premium service standards, and supporting the team in delivering a seamless store experience.
✨ Key Achievements
Appreciated by customers for friendly, patient, and professional service
Delivered personalised product recommendations that improved customer satisfaction
Ensured accurate billing, order handling, and documentation
Supported store operations: stock checks, displays, and festive-season rush
Contributed to a positive, welcoming in-store atmosphere
💎 Skills
Customer Handling • Product Knowledge • Jewellery Sales Support
POS Billing • Communication • Relationship Building
Store Operations • Problem Solving • Customer Experience Management

Customer HandlingProduct KnowledgeJewellery Sales SupportPOS BillingCommunicationRelationship Building+5

Tanishq jewllerys

Customer Service Associate

Nov 2024 – Apr 2025 · 5 mos · Purnia, Bihar, India · On-site

Customer Service Associate | Tanishq
✨ Creating meaningful customer moments, one jewellery story at a time.
I worked at Tanishq as a Customer Service Associate, where I assisted customers in discovering jewellery that matched their style, emotions, and special occasions. I delivered warm, personalised service while ensuring a smooth and premium in-store experience — from product guidance to billing and after-sales support.
During my time with Tanishq, I focused on building trust, understanding customer needs, and maintaining excellent service standards.
✨ Key Achievements
Appreciated by customers for polite, helpful, and attentive service
Improved customer satisfaction through personalised product recommendations
Maintained high accuracy in billing, order entries, and documentation
Actively supported store operations during peak festive seasons

TeamworkJewellery RecommendationCustomer ServiceSales Support