K

Katie Graves

CEO

Cincinnati, Ohio, United States13 yrs 7 mos experience

Key Highlights

  • Led global teams in digital operations across multiple regions.
  • Implemented product mindset and agile methodologies in marketing technology.
  • Developed centralized customer portals for thousands of users.
Stackforce AI infers this person is a Product Management leader in the Digital Operations and Marketing Technology sectors.

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Skills

Core Skills

Product ManagementLeadershipAgile MethodologiesVendor ManagementStrategyDigital StrategyPeople LeadershipBusiness Operations

Other Skills

CollaboartionCross-team CollaborationProject ManagementInformation TechnologyData AnalysisSalesforce.comBusiness Process ImprovementProgram ManagementMicrosoft Certified ProfessionalMicrosoft ExcelTesting

Experience

13 yrs 7 mos
Total Experience
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Average Tenure
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Current Experience

Synchrony

VP, Merchant Experience Product Manager

Jun 2026Present · 0 mo · Cincinnati, Ohio, United States

Business OperationsProduct ManagementPeople LeadershipDigital StrategyCollaboartionAgile Methodologies+13

Fifth third bank

2 roles

Director, Agility

Oct 2022May 2026 · 3 yrs 7 mos

VP, Principal Product Owner

Oct 2020Oct 2022 · 2 yrs

  • Implemented product mindset in Marketing IT and Technology, leading daily stand-ups and 2-week sprints.
  • Collaborated cross-functionally to establish a 3-5 year Marketing Technology strategy.
  • Led vendor management for future marketing offer system, completing process mapping to improve campaign cycles.
  • Completed Six Sigma Principles course.
Agile MethodologiesStrategyVendor ManagementBusiness Process ImprovementCross-team Collaboration

Ge aviation

6 roles

Sr. Director - Digital Operations

Promoted

Jun 2019Oct 2020 · 1 yr 4 mos

  • Led global team of digital experts to support MRO Digital Operations at 7 locations in the Americas and Europe.
  • Conducted 4 global site Non-ERP and ERP application upgrades to Oracle 12C for business continuity.
  • Managed $4M in vendor engagements to ensure technical expertise for business-critical applications.
Vendor ManagementPeople LeadershipDigital StrategyCollaboartion

XLP (Accelerated Leadership Program) - GE Aviation

Promoted

Aug 2017Jul 2019 · 1 yr 11 mos

  • XLP is GE's accelerated leadership program, developing global leaders who solve challenges to maximize customer value. Designed for rising leaders, XLP builds on domain expertise through stretch roles, high-impact projects tied to the company's strategy, transformational learning experiences, and a powerful network that spans the company's major businesses and functional disciplines. Each XLP participant has an individual development plan and receives intensive coaching from GE's most accomplished leaders.
  • Intelligent Network Product Manager - Digital Solutions, Austin, TX
  • Lead Product Manager for Passenger Protection product roadmap using agile methodologies to provide features and user stories to development teams. This resulted in a generally available product in 2018.
  • Delivered web-based value calculator to enable sales directors to determine the value of Intelligent Automation product suite to customers. Process improved from 1-2 days of calculation to <10 minutes to complete enabling faster response to sales directors.
  • Improved product suite sales enablement for customer and partner engagements totaling $5M+ of sales opportunities.
  • Strategic Sourcing Digital Initatives Leader - Aviation Operating System (AOS), Cinicnnati, OH
  • Managed Strategic Sourcing AOS pillar day-to-day operations including daily stand ups, sprint planning and reviews and retrospectives.
  • Lead supplier data engagement team in prioritizing 100+ data requests. Data collected from these engagements enabled decision making for Supply Chain, Sourcing and Engineering Teams.
Product ManagementAgile MethodologiesLeadership

Sr Staff Business Operations Engineer Digital Technology

Mar 2017Jul 2017 · 4 mos

  • Led daily operations across 36 global software development pods contributing to $210M digital productivity outcomes.
  • Accountable for $28.6M organization budget including $3M of cost out initiatives.
  • Conducted proof of concept for workforce planning and capacity tool to better manage global pods contributions to digital productivity and upcoming availability to enable new product development.
Business Operations

Digital Technology Leadership Program Integration Leader

Aug 2016Feb 2017 · 6 mos

  • Partnered with Corporate / Digital Digital Technology Leadership Program (DTLP) leadership team to structure the program, focusing on compensation, recruiting, and curriculum development.
  • Led expansion of DTLP to cover Aviation Digital organization, emphasizing expertise in software development and data science.
  • Created a robust DTLP pipeline to support key Aviation sites and mentored program members.

myCFM Technical Product Leader

Promoted

Sep 2014Aug 2016 · 1 yr 11 mos

  • Led the development of a new centralized CFM customer portal for 15,000+ users, streamlining technical documents, materials purchasing, engine diagnostics, and warranty claims.
  • Influenced joint venture and business team to adopt agile methodologies, resulting in more frequent testing and releases.
  • Demonstrated excellent communication skills through weekly updates to senior leadership and business partners.

Information Technology Leadership Program

Jul 2012Aug 2014 · 2 yrs 1 mo

  • Selected as one of 100 candidates worldwide for two-year, four rotation leadership program which serves as a key pipeline for future leaders of GE's global IT organization. Held various roles supporting Military, Supply Chain, Next Generation Architecture and Commercial Engine Operations.

Education

University of Kentucky

Bachelor of Business Administration (B.B.A.) — Management and Analytics

Jan 2008Jan 2012

William Mason High School

Jan 2004Jan 2008

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